Accountancy Administrator

Recruitment Helpline; Bangor; Presencial; GBP 18.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension scheme

Car park permit

23 days annual leave plus bank holiday

Descripción de la vacante

Recruitment Helpline Ltd in Bangor, North Wales, is seeking an Accountancy Administrator / Receptionist to provide vital front-of-house and administrative support within a long-established Chartered Certified practice.

You will greet clients, manage communications, and keep day-to-day operations running smoothly, with training provided on internal systems. Welsh language skills are advantageous due to the client base.

Formación

• Interpersonal, polite and professional telephone manner and front-of-house approach.
• Welsh language skills are advantageous given client base.
• Strong organisation and attention to detail with proactive attitude.

Responsabilidades

• Front of house: Welcoming clients and managing the reception area.
• Communication: Answering calls, taking messages, directing queries to the right department.
• Client liaison: Contacting clients, sending reminders, managing correspondence.
• Workflow support: Booking in client work and ensuring information is complete.
• Practice admin: Handling registrations, filing, and general office duties.

Conocimientos

Interpersonal skills

Welsh language skills

Organisational skills

Herramientas

Microsoft Office

Descripción del empleo

An excellent opportunity for an Accountancy Administrator / Receptionist experienced to join a well-established company.

Job Type: Full time

Salary: Salary will be discussed at the interview

Location: Bangor

The Company is a long-established firm of Chartered Certified Accountants based in North Wales. They pride ourselves on delivering excellent service to our client base.

They are looking for a confident, polite, and organised individual to join the team at the Bangor office to provide vital front-of-house and administrative support.

The role

As the first point of contact for the firm, you will welcome clients, manage communications, and keep our day-to-day office operations running smoothly.

Key responsibilities:

• Front of house: Welcoming clients warmly and managing the reception area
• Communication: Answering incoming phone calls, taking accurate messages, and directing queries to the appropriate department
• Client Liaison: Contacting clients direct, sending reminders, and managing correspondence
• Workflow Support: Booking in client work, and checking information is complete
• Practice Admin: Handling client registrations, internal admin tasks, physical and digital filing, and general office duties

What we are looking for:

• Interpersonal skills: A confident, polite, and professional telephone manner and face-to-face approach
• IT Literacy: Proficiency in Microsoft Office (Word and Excel) is preferred. You should be confident adapting to new software (full training provided)
• Language skills: Welsh language skills are highly advantageous as a majority of our client base is Welsh-speaking
• Attributes: Strong organisational skills, attention to detail, and proactive attitude towards supporting a busy practice

What we offer:

• Full time position preferred. We are open to discussing reduced hours and working patterns at the interview.
• Comprehensive training on all internal systems and software
• A supportive, long-established team environment

Benefits:

• Provision of car park permit
• Pension scheme
• 23 days annual leave plus bank holidays (full time equivalent). This will increase incrementally dependent on length of service up to 28 days.
• Annual activity team building day

The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.