Administrator

Confidential; Wrexham; Hybrid; GBP 20,000 - 26,000; Full time

Job summary

Confidential in Wales is seeking an experienced Administrator for a pivotal role in our small, family-run practice. The role blends office-based work with hybrid options after training, supporting accounts, payroll, and general administration to ensure smooth daily operations.

You will handle calls, client welcome, filing, data entry, and diary management, while upholding data protection and client confidentiality in a friendly, professional manner.

Qualifications

• Previous administration or office experience.
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Good written and verbal communication skills.
• Proficiency in Microsoft Office, particularly Outlook, Word, and Excel.
• Ability to manage multiple tasks and work independently.
• Professional and friendly approach when dealing with clients.

Responsibilities

• Answering telephone calls and directing enquiries appropriately.
• Greeting clients and visitors in a professional and friendly manner.
• Managing incoming and outgoing post and emails.
• Maintaining client records and ensuring information is up to date.
• Preparing, scanning, filing, and archiving documents both electronically and in paper format.
• Assisting with the preparation and distribution of client correspondence.
• Scheduling appointments and managing staff diaries.
• Supporting the team with administrative tasks relating to accounts, tax returns, payroll, and bookkeeping services.
• Ordering office supplies and maintaining office organisation.
• Assisting with data entry and updating practice management systems.
• Ensuring confidentiality and compliance with data protection requirements.

Skills

Administration

Organisation

Attention to detail

Communication

MS Office

Multi-tasking

Client-facing

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Xero

QuickBooks

Sage

Job description

I am currently working with an established and small family run accountancy firm that are looking for an experienced administrator that has an excellent attention to detail and that is highly organised for a pivotal role in the business

The company is open to an office/ hybrid role once full training has been given.

Role: Administrator

Job Description

Type: Permanent, Full-Time (part-time considered also)

Location: Office-based/ Hybrid Wrexham

The company is an highly established accountancy firm:

We are a friendly and professional small accountancy practice providing bookkeeping, payroll, tax, and accounting services to a wide range of local businesses and individuals. We pride ourselves on delivering excellent customer service and building long-term relationships with our clients.

The Role

We are seeking a highly organised and reliable General Administration Assistant to support the day-to-day operations of our busy accountancy office. The successful candidate will help ensure the smooth running of administrative functions while providing excellent service to clients and supporting the accounting team.

Key Responsibilities

• - Answering telephone calls and directing enquiries appropriately.
• - Greeting clients and visitors in a professional and friendly manner.
• - Managing incoming and outgoing post and emails.
• - Maintaining client records and ensuring information is up to date.
• - Preparing, scanning, filing, and archiving documents both electronically and in paper format.
• - Assisting with the preparation and distribution of client correspondence.
• - Scheduling appointments and managing staff diaries.
• - Supporting the team with administrative tasks relating to accounts, tax returns, payroll, and bookkeeping services.
• - Ordering office supplies and maintaining office organisation.
• - Assisting with data entry and updating practice management systems.
• - Ensuring confidentiality and compliance with data protection requirements.

Skills and Experience

Essential:

• - Previous administration or office experience.
• - Excellent organisational and time management skills.
• - Strong attention to detail and accuracy.
• - Good written and verbal communication skills.
• - Proficiency in Microsoft Office, particularly Outlook, Word, and Excel.
• - Ability to manage multiple tasks and work independently.
• - Professional and friendly approach when dealing with clients.

Desirable:

• - Experience working in an accountancy, legal, financial services, or professional services environment.
• - Knowledge of accounting software such as Xero, QuickBooks, Sage, or similar.