Account Sales Executive

Capital on Tap; Washington; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Private Healthcare

Travel Insurance

Pension Scheme

Holiday Budget

Learning Budget

Parental Leave

Job summary

Capital On Tap in West Sussex is seeking an Account Sales Executive to own the initial commercial relationship with recently approved SME customers. You will educate, activate and grow their spend by showing how our card adds value, speaking with SME owner-directors and finance managers.

This is a phone-led, target-driven role where performance is driven by commercial curiosity and resilience, with a hybrid office pattern (2 days a week in the office).

Qualifications

• Experience in phone-based sales, account management, or customer activation.
• Proven ability to meet targets and KPIs.
• Comfortable discussing business needs with SME owners and finance managers.

Responsibilities

• Deliver a strong first experience for newly approved SME customers.
• Understand each customer's business model and payment needs.
• Drive increased and sustained card spend through proactive outbound calls.
• Manage a high-volume portfolio and prioritise opportunities effectively.
• Make 20-30 outbound calls per day to decision-makers.
• Work towards clear spend and activation targets.

Skills

Phone-based sales

Account management

Customer activation

Job description

Account Sales Executive

Date Posted: 2026-10-17T00:00:00

Location: West Sussex

Region: West Sussex

Country: GB

Postal Code: RH20 4AJ

Additional Info: Any

Company: Capital On Tap

Application Deadline: 2026-11-17T10:00:35.91

About Us

We're Capital on Tap. Capital on Tap started because small businesses were underserved. Big banks were slow, their products weren't fit for purpose, and small business owners often couldn't access what they needed. We set out to fix that. Today we're a financial platform - not just a credit card company. We offer a best-in-class business credit card, SME-focused spend management platform, a savings product that hit 1 billion in funds within its first year, and a growing suite of tools and financial products that make running a small business easier. 1,000+ employees, 20bn in annual card spend, over 200,000 customers, 17,000+ Trustpilot reviews averaging 4.7 stars, and we're profitable. We've done a pretty good job so far, but we're just getting started!

This is a hybrid role - our Account Sales team works from the office 2 days a week.

The Role

In this role, you will own the initial commercial relationship with recently approved SME customers. These businesses already want access to our product — your role is to educate, activate, and grow their spend by understanding how their business works and showing where our card adds value. You will spend most of your time speaking directly with SME owner-directors and finance managers, helping them move from "approved" to "actively using us as a core payment tool."

This is a phone-led, target-driven role where success comes from commercial curiosity, resilience, and the ability to influence decision-makers.

Responsibilities

• Delivering a strong first experience for newly approved SME customers
• Understanding each customer's business model and payment needs
• Driving increased and sustained card spend through proactive outbound calls
• Managing a high-volume portfolio and prioritising opportunities effectively
• Making 20-30 outbound calls per day to decision-makers
• Working towards clear spend and activation targets

About You

• Have experience in phone-based sales, account management, or customer activation
• Enjoy working to clear targets and KPIs and can evidence past results
• Comfortable speaking with business owners and finance professionals
• Commercially curious - you ask good questions and listen carefully
• Resilient, competitive, and motivated by progression and performance
• Can think on your feet and adapt your approach based on the customer

What You’ll Get in Return

• OTE 40,000-55,000
• Private Healthcare including dental and opticians services through Vitality
• Worldwide travel insurance through Vitality
• Anniversary Rewards (250, 500, 750, 4-week fully paid sabbatical)
• Salary Sacrifice Pension Scheme up to 7% match
• 28 days holiday (plus bank holidays)
• Annual Learning and Wellbeing Budget
• Enhanced Parental Leave
• Cycle to Work Scheme
• Season Ticket Loan
• 6 free therapy sessions per year
• Dog Friendly Offices
• Free drinks and snacks in our offices

Other Information

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