Account Manager - Service & Maintenance Contracts

ATP Technical Limited; England; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading company in the security systems sector is seeking an Account Manager to secure maintenance contracts and manage relationships with existing customers. The role involves engaging with decision-makers, participating in project bids, and providing support through a dedicated sales and technical team. Ideal candidates will have a strong account management background, preferably in a technical or engineering environment, with travel expected across the UK and Europe.

Qualifications

• Strong background in account management within a technical or engineering environment.
• Experience in dealing with complex security systems is a plus.

Responsibilities

• Secure maintenance and service contract business from existing customers.
• Get involved in project bids and service support proposals.
• Travel to customers across the UK and Europe.

Skills

Account Management

Customer Relationship Management

Job description

You'll be responsible for securing maintenance and service contract business from a variety of existing customers who've already bought complex security systems from this specialist manufacturer.

There is a ready made base of customers and decision makers to follow–up on previous and current installation projects and you'll get involved in project bids to include through–life service support proposals

Security equipment knowledge is not essential but we would like to see a strong background in account management within a parts supply, technical or engineering environment

Most customers are London and Home Counties with others across the UK and Europe so some travel will be expected

In return you'll be supported by an existing sales team with technical support available from the design, manufacturing and field service teams

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