Account Manager (Recycling)

WasteRecruit Ltd; Warwick; Hybride; GBP 40 000 - 55 000; Plein temps

Résumé du poste

WasteRecruit Ltd is seeking an Account Manager (Recycling) to manage a diverse set of client accounts within the Data Insights division in the West Midlands. This client-facing role emphasizes strong communication and a data-driven approach, ensuring accurate data submission and ongoing service development.

The role blends customer service with numeric reasoning, with potential split between home-based work and the company's West Midlands office.

Qualifications

• Experience in customer service and account handling.
• Strong numeracy and data gathering/data submission experience.
• Ability to communicate clearly with clients and internal teams.

Responsabilités

• Manage a portfolio of accounts and be the primary contact for each.
• Ensure regular and effective communication with clients.
• Coordinate data collection and timely data submission for each account.
• Identify opportunities to develop services and improve client satisfaction.

Connaissances

Customer service

Communication

Numeric reasoning

Data analysis

Data management

Excel

CRM

Stakeholder management

Outils

Excel

CRM systems

Database management

Description du poste

Account Manager (Recycling)

West Midlands/Home-base

£-Attractive Salary

Our client is a leading provider of environmental compliance and data management services in the UK and Internationally. A vacancy currently exists for an Account Manager to work within the company's Data Insights division. This division has over 300 clients, including strategic accounts, many of which are Key Account Managed. Data Insights is responsible for ensuring the accurate submission of over 15% of the UK's total packaging recycling obligation, as part of a multi-tiered service offering.

The Account Manager role is dual-focused, with some aspects requiring a strongly customer focused outlook and excellent communication skills. While other aspects need a data-focused, problem solving, logical approach. Managing a variety of accounts and being the dedicated point of contact for each, the Account Manager will ensure that regular and appropriate levels of communication are maintained, while identifying areas for increased interaction and service development; in addition to being responsible for ensuring the timely data collection, and accurate data submission for each account.

The Account Manager should be a highly motivated, pro-active individual who is able to take responsibility for their own workload while maintaining a collaborative approach within a busy, operationally focused team. The role is suited to those with experience in customer service and who have a keen interest in numeric reasoning, client interaction, and knowledge gathering.

There is the potential for this role to be split between home working and working from the company's office in the West Midlands.

Ref: J9569

Tags

• Account Manager
• Key Account Manager
• Client Account Manager
• Customer Account Manager
• Client Services Manager
• Customer Success Manager
• Relationship Manager
• Client Relationship Manager
• Account Executive
• Senior Account Executive
• Account Coordinator
• Account Management
• Key Account Management
• Client Management
• Customer Management
• Relationship Management
• Strategic Accounts
• Customer Service
• Client Services
• Customer Support
• Environmental Compliance
• Environmental Services
• Environmental Consultancy
• Producer Responsibility
• Extended Producer Responsibility
• EPR
• Packaging EPR
• Packaging Compliance
• Packaging Regulations
• Packaging Waste
• Packaging Recycling
• Packaging Data
• Recycling
• Waste Management
• Resource Management
• Circular Economy
• Producer Compliance
• Producer Responsibility Regulations
• Compliance Scheme
• Producer Compliance Scheme
• Environmental Regulations
• Regulatory Compliance
• Environmental Compliance
• Regulatory Reporting
• Compliance Reporting
• Environmental Reporting
• Data Management
• Data Insights
• Data Analysis
• Data Collection
• Data Submission
• Data Reporting
• Data Validation
• Data Quality
• Data Checking
• Data Processing
• Data Administration
• Compliance Data
• Environmental Data
• Packaging Data
• Recycling Data
• Waste Data
• Numeric Analysis
• Numerical Analysis
• Numeric Reasoning
• Data Interpretation
• Problem Solving
• Analytical Skills
• Excel
• Microsoft Excel
• CRM
• CRM Systems
• Database Management
• Record Keeping
• Client Reporting
• Customer Reporting
• Service Delivery
• Service Development
• Client Retention
• Customer Retention
• Account Development
• Upselling
• Cross Selling
• Stakeholder Management
• Stakeholder Engagement
• Customer Engagement
• Client Communication
• Customer Communication
• Strategic Account Management
• Portfolio Management
• Account Portfolio
• Operational Account Management
• Environmental Data Management
• Sustainability
• Sustainability Compliance
• Recycling Compliance
• Waste Compliance
• Packaging Recovery
• Packaging Recycling Obligation
• Recycling Obligation
• PRN
• Packaging Recovery Notes
• PERN
• Packaging Export Recovery Notes
• Compliance Obligations
• Environmental Obligations
• Data Accuracy
• Reporting Deadlines
• Regulatory Deadlines
• West Midlands
• Home Based
• Hybrid Working