Account Manager / Project Manager

DMS Computer Recruitment; Bedford; On-site; GBP 40,000 - 60,000; Full time

Job summary

DMS Computer Recruitment is seeking an Account Manager/Project Manager for a Bedford-based client with a long-established systems and software house. The role focuses on bridging gaps between sales and deployment and maintaining strong client relationships.

You will engage with clients, coordinate with teams, plan milestones, and look for growth opportunities while delivering projects on time and within scope.

Responsibilities

• Client relationship management - builds trust, understands client needs and maintains strong relationships.
• Communication - communicates clearly and confidently with clients, teams and stakeholders.
• Organisation and prioritisation - manages multiple accounts, deadlines and competing demands effectively.
• Stakeholder management - balances requirements and keeps the right people informed.
• Project Planning and delivery - turns objectives into clear plans, milestones and responsibilities.
• Commercial awareness - understands budgets, scope, contracts and growth opportunities.
• Sales focus - identifies opportunities, promotes value and supports revenue growth.
• Problem-solving - identifies issues early and develops practical solutions.
• Leadership - coordinates teams and provides clear direction without direct authority.
• Adaptability and resilience - remains calm and focused under pressure, adapting to change while maintaining delivery and client confidence.
• Negotiation - manages expectations, scope changes and conflicting priorities.
• Accountability - takes ownership and follows through on commitments.
• Emotional intelligence - understands different perspectives and handles challenging conversations professionally

Job description

Our client - a long-established Systems and Software House based in Bedford - seeks an Account Manager/Project Manager who has some resilience to engage with customers and bridge the gap between sales and deployment.

DUTIES:

• Client relationship management - builds trust, understands client needs and maintains strong relationships.
• Communication - communicates clearly and confidently with clients, teams and stakeholders.
• Organisation and prioritisation - manages multiple accounts, deadlines and competing demands effectively.
• Stakeholder management - balances requirements and keeps the right people informed.
• Project Planning and delivery - turns objectives into clear plans, milestones and responsibilities.
• Commercial awareness - understands budgets, scope, contracts and growth opportunities.
• Sales focus - identifies opportunities, promotes value and supports revenue growth.
• Problem-solving - identifies issues early and develops practical solutions.
• Leadership - coordinates teams and provides clear direction without direct authority.
• Adaptability and resilience - remains calm and focused under pressure, adapting to change while maintaining delivery and client confidence.
• Negotiation - manages expectations, scope changes and conflicting priorities.
• Accountability - takes ownership and follows through on commitments.
• Emotional intelligence - understands different perspectives and handles challenging conversations professionally