Account Manager - Payments

JR United Kingdom; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An exciting opportunity awaits at a fast-growing payment scale-up that has recently secured significant funding. This role focuses on supporting the Account Management team, enhancing client relationships, and ensuring exceptional service. You will assist in onboarding clients, managing data, and preparing impactful reports and presentations. If you have a passion for the payments industry and a knack for communication, this position offers a chance to grow in a dynamic environment while contributing to innovative payment solutions.

Qualifications

• 1+ years of experience in a commercial role within the payments industry.
• Strong communication and relationship management skills.

Responsibilities

• Support the Account Management team in client communications.
• Assist with onboarding new clients and managing CRM data.
• Conduct research to identify upsell opportunities.

Skills

Client Relationship Management

CRM Systems

Communication Skills

Research Skills

Job description

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Currently partnered with a fast growing payment scale up who have just received a £4m injection of cash!

The business offer various payment solution - Payment Gateway, Open Banking Payments, Direct Debit, Real-time payments.

Key verticals include - Financial Services, Ecommerce, and Ticketing.

Clients include - Rangers FC, Flutterwave, Verto, Oakbrook and many others.

Role:

• Support the Account Management team in day-to-day client communications and relationship management
• Assist with onboarding new clients and managing client data in CRM systems
• Help prepare reports, presentations, and meeting materials
• Conduct research to support client strategies and identify upsell opportunities
• Provide exceptional service to retain existing clients.
• Attend client meetings and calls as needed, taking notes and following up on action items

Requirements:

• 1+ years in a commercial role within the payments space.