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Une entreprise dynamique dans le secteur bancaire recherche un 'Global Payments Operations Manager' basé à Londres. Ce rôle implique la gestion des opérations de paiements internationaux et le développement de partenariats clés, tout en optimisant les processus pour garantir une expérience client fluide. Rejoignez une équipe qui vise à transformer le paysage bancaire avec des solutions innovantes.
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We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo
Our Payments Collective
The Payments Collective sits at the very heart of Monzo, responsible for all of the products and services that move money. Product Operations spans the breadth of Payments, ensuring that the team and its products and services are operating efficiently and to a high standard, and helping us safely scale to millions of users in the UK and internationally.
About The Role…
As the Operations Manager for Global Payments, you’ll play an essential role in expanding and scaling our international payments offering, ensuring our processes are quick, seamless, and running efficiently.
You’ll be embedded within the Global Payments product team, and will work closely with teams across Monzo and key external partners to ensure international payments work seamlessly for our customers. You’ll be setting up and managing a multitude of key partnerships, building operational processes that are fit to scale globally, and act as the voice of the customer in the team.
This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.You can read them here.
You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to business-hiring@monzo.com You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.