Account Manager, Paid Social

GroupM; London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An innovative marketing firm is in search of a dynamic Account Manager to lead their Paid Social team. In this role, you will manage client relationships, execute impactful campaigns, and mentor a talented team member. Your expertise in platforms like Facebook and Instagram will be crucial in driving successful strategies for retail clients. With a focus on collaboration and performance, you will contribute to a culture of excellence while enjoying competitive benefits and opportunities for professional growth. Join this forward-thinking company and make a significant impact in the marketing landscape.

Benefits

25 days annual leave plus birthday off

Ongoing training and development opportunities

Flexible working arrangements

Opportunities to attend industry conferences

Private healthcare

Excellent pension matching scheme

Qualifications

• Proven success in managing campaigns with demonstrable examples.
• Strong expertise in paid social platforms and related tools.

Responsibilities

• Serve as the primary contact for retail clients, ensuring high satisfaction.
• Assist in planning and executing paid social campaigns across platforms.

Skills

Client Management

Campaign Management

Paid Social Platforms

Analytical Skills

Project Management

Communication Skills

Tools

Facebook Ads

Instagram Ads

Pinterest Ads

TikTok Ads

Job description

Role: Account Manager

Department/Team: Paid Social

Role Objective

We are seeking a talented and motivated Account Manager for our Paid Social team. The successful candidate will manage an Account Executive and collaborate closely with the Account Director to deliver exceptional client service and campaign performance. This role involves client management, campaign execution, strategic planning, and team development, with a primary focus on the Retail industry.

About the role

Client Management:

• Serve as the primary day-to-day contact for assigned retail clients, ensuring high levels of client satisfaction and engagement.
• Develop strong client relationships and understand their business objectives to drive effective paid social strategies.
• Communicate regularly with clients, providing updates on campaign performance, insights, and recommendations.

Campaign Activation and Planning:

• Assist in the planning, execution, and optimization of paid social campaigns across platforms such as Facebook, Instagram, Pinterest, and TikTok.
• Collaborate with the Account Director to develop media plans, budgets, and timelines to meet client goals.
• Ensure campaigns are delivered accurately and on time, adhering to client specifications and industry standards.

Team Management and Development:

• Manage and mentor a Senior Account Executive, providing guidance, support, and performance feedback.
• Foster a collaborative team environment, encouraging professional growth.
• Conduct regular check-ins and performance reviews with the Senior Account Executive.

Performance Monitoring and Reporting:

• Monitor campaign performance, analyze key metrics, and generate detailed reports for clients and internal teams.
• Identify opportunities for optimization and recommend strategies to improve results.
• Stay updated with industry trends and best practices to ensure innovative campaign execution.

Collaboration and Leadership:

• Work with cross-functional teams (creative, analytics, etc.) to deliver integrated marketing solutions.
• Support the Account Director in strategic planning and business development.
• Lead by example, contributing to a positive team culture and high-quality output.

About you

• Proven success in managing campaigns, with demonstrable examples.
• Strong expertise in paid social platforms (Facebook, Instagram, Pinterest, TikTok, etc.) and related tools.
• Excellent client management skills and ability to build lasting relationships.
• Experience mentoring junior team members.
• Strong analytical skills with the ability to interpret data into actionable insights.
• Exceptional organizational and project management abilities.
• Excellent communication and presentation skills.
• Experience working with retail clients in clothing and homeware sectors is a plus.

What we can offer you

• Competitive salary aligned with experience.
• 25 days annual leave plus your birthday off.
• Ongoing training and development opportunities.
• Flexible working arrangements.
• Opportunities to attend industry conferences and awards.
• Career progression and personal development.
• Private healthcare.
• Excellent pension matching scheme.

About Mindshare

Mindshare is a leading global marketing and media services network with billings exceeding £3 billion worldwide. We work with major brands such as Unilever, Ford, KFC, Marks & Spencer, and TK Maxx. Our network includes 116 offices across 86 countries, dedicated to creating competitive marketing advantages for our clients.

Our approach

Our goal is to drive Good Growth for our clients—growth that is enduring and considerate of people and the planet. We believe in responsible media use, making data-driven, inclusive, and sustainable decisions, placing people at the heart of our strategies. Our values of Energy, Empathy, and Impact guide us in this mission.

Working for Mindshare

We invest heavily in our people’s development and foster a culture of learning and inspiration, exemplified by events like our annual Huddle conference. We are committed to diversity and inclusion, with Employee Resource Groups supporting our inclusive culture. We aim to be the most inclusive workplace in the country, ensuring everyone can thrive and be their most confident self.

(Please note this is a UK-based role and requires individuals to have the right to work in this location.)