Account Manager - Hybrid, Relationship Builder

Aaron Wallis Sales Recruitment; Chelmsford; Híbrido; GBP 24.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

Company-paid city centre parking

Full product and systems training

Descripción de la vacante

A Customer Account Manager position based in Chelmsford offers hybrid working and a base of £27,000 with a potential £6,000 annual bonus. You’ll join a growing technology business and help customers from initial enquiry through setup and ongoing support.

Full training is provided, with company-paid city centre parking and a focus on developing long-term customer relationships. Prior customer-facing experience is valued, and progression into account management is encouraged.

Formación

• Previous experience in customer service or account management is useful.
• Customer-facing or sales experience is welcomed but not required.

Responsabilidades

• Respond to enquiries by phone, email and webchat.
• Guide customers through requirements and help them choose the right solution.
• Show products via video calls and provide training.
• Prepare quotes and follow up on enquiries.
• Welcome new customers and assist with account setup and training.
• Keep records and follow-ups organised.
• Support existing customers with licences or upgrades.

Conocimientos

Customer service

Account management

Sales

Communication

Organisation

CRM software

Herramientas

CRM software

Descripción del empleo

A Customer Account Manager position based in Chelmsford offers hybrid working and a base of £27,000 with a potential £6,000 annual bonus. You’ll join a growing technology business and help customers from initial enquiry through setup and ongoing support.

Full training is provided, with company-paid city centre parking and a focus on developing long-term customer relationships. Prior customer-facing experience is valued, and progression into account management is encouraged.