Account Manager - Hybrid, Flexible Hours, Growth

RootFiftyTwoDesign; Burnley; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Beer fridge

Birthdays off

Early finish Fridays

On-site parking

Job summary

RootFiftyTwoDesign in Burnley is seeking an organised Account Manager to join our Client Partnership team. You will be the day-to-day contact for a portfolio, ensuring projects land on time, on brief and on budget, translating client needs into clear actions and coordinating internal teams.

This role suits someone with agency experience who enjoys variety, responsibility, and being at the centre of great client work.

Qualifications

• Experience working in a creative, branding, digital or marketing agency (approx. 3–5 years).
• Strong communication and relationship-building skills.
• Excellent organisational and multitasking ability.
• Confidence running client meetings and managing multiple projects.
• Good understanding of budgets, quoting and invoicing.
• A collaborative attitude and willingness to learn.
• A proactive mindset and passion for great work.

Responsibilities

• Build positive, trusting relationships with your client contacts.
• Handle day-to-day queries and keep communication flowing.
• Attend client meetings, prepare agendas, and issue contact reports.
• Spot opportunities to add value or expand existing work (with senior support).
• Manage multiple projects from brief to delivery.
• Produce clear internal briefs and support teams throughout the project lifecycle.
• Track budgets, timelines and scope, escalating risks early.
• Maintain accurate financial documentation within project management tools.

Skills

Client management

Relationship-building

Project coordination

Budget management

Meeting facilitation

Cross-functional collaboration

Time management

Job description

RootFiftyTwoDesign in Burnley is seeking an organised Account Manager to join our Client Partnership team. You will be the day-to-day contact for a portfolio, ensuring projects land on time, on brief and on budget, translating client needs into clear actions and coordinating internal teams.

This role suits someone with agency experience who enjoys variety, responsibility, and being at the centre of great client work.