Account Manager

The Focus Agency Group; Feering; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Generous holidays

Birthday leave

Tax-free bonus

Group life assurance

Social events

Private medical insurance after 1 year

Long service awards

Employee of the Quarter

Free tea, coffee, snacks

Referral programme

Pirkx benefits from day one

Job summary

The Focus Agency Group is seeking an experienced Account Manager to join a fast-paced agency team in a hybrid setup. You will own client relationships, oversee the delivery of digital, web, and offline projects, and identify opportunities to grow accounts.

Leadership duties include coaching an Account Executive and guiding project delivery to meet budgets and timelines. In this role you’ll work across client strategy and delivery, collaborating with creative and service teams while enjoying

Qualifications

• Demonstrable experience as an Account Manager within a marketing or creative agency.
• Strong commercial awareness with a track record of growing accounts.
• Experience leading and developing direct reports.
• Excellent written and verbal communication and presentation skills.
• Highly organized and able to manage multiple clients and deadlines.

Responsibilities

• Serve as go-to contact for assigned clients and deliver excellent service.
• Own end-to-end delivery of digital, web, and offline projects on time and within budget.
• Identify opportunities to grow accounts with existing clients and new business.
• Coach the Account Executive and support performance development.
• Oversee quoting, invoicing, and project setup/tracking using Synergist.

Skills

Account Management

Client Relationships

Leadership

Project Delivery

Budgeting

Communication

Synergist

Tools

Synergist

Job description

Hybrid: Monday - Friday, 9:00AM - 5:30PM

About the role:

An exciting opportunity has arisen for a commercially minded Account Manager to join a team of creative and client services professionals. You will take ownership of a portfolio of client relationships, leading the delivery of offline, digital, and web projects while identifying opportunities to grow accounts. This role sits across client strategy, project delivery, and a degree of team leadership - ideal for someone who enjoys the pace of agency life.

• Generous holidays starting from 33 days per annum
• Birthday leave (post-probation)
• Tax-free EOT bonus
• Group life assurance
• Social events run by the Social Committee
• Optional private medical insurance after 1 year
• Long service awards every 5 years
• Employee of the Quarter programme
• Free tea, coffee, snacks, kitchen facilities, and breakout spaces
• Referral programme
• Pirkx benefits from day one

Key Responsibilities:

• Serve as the go-to contact for assigned clients, building strong relationships and consistently delivering excellent service
• Own the end-to-end delivery of digital, web, and offline projects, ensuring everything lands on time, within budget, and to a high standard
• Identify and pursue opportunities to grow accounts, both with existing clients and new business
• Guide and support the Account Executive through coaching, performance management, and ongoing development
• Oversee financial processes including quoting, invoicing, and accurate project setup/tracking using Synergist

Requirements:

• Demonstrable experience as an Account Manager within a marketing or creative agency
• Strong commercial awareness, with a track record of growing accounts and exceeding client expectations
• Confident leadership and people management skills, including experience managing direct reports
• Strong communication and presentation skills, able to produce clear, strategic briefs and client-facing documentation
• Highly organised and detail-oriented, comfortable managing multiple clients and deadlines in a fast-paced environment