Account Manager - Grow Partnerships (Home-Based, UK Travel)

Zachary Daniels; West of England; Remote; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Car allowance

15% bonus potential

Contributory pension

Private medical insurance

Life assurance

Employee assistance programme

Discounts and benefits

Job summary

Zachary Daniels is seeking an Account Manager to manage and develop existing customer relationships within a retail technology environment. You will stay connected through regular contact and face-to-face visits across the UK, handling renewals and identifying opportunities for upgrades and additional services.

The role focuses on maintaining and growing an established portfolio, negotiating terms, and working with internal teams to ensure delivery and excellent customer support.

Qualifications

• Experience in B2B account management and developing long-term client relationships.
• Proven ability to negotiate contracts and drive customer retention.
• Strong relationship-building and communication skills to manage an established portfolio.

Responsibilities

• Build lasting relationships across an existing customer portfolio.
• Manage contract renewals and support customer retention.
• Identify opportunities for upgrades and additional services.
• Collaborate with internal teams to ensure on-time delivery and support.
• Lead account reviews and monitor customer satisfaction, profitability and performance.

Skills

Account management

B2B sales

Relationship building

Negotiation

Customer retention

Tools

EPOS

Job description

Zachary Daniels is seeking an Account Manager to manage and develop existing customer relationships within a retail technology environment. You will stay connected through regular contact and face-to-face visits across the UK, handling renewals and identifying opportunities for upgrades and additional services.

The role focuses on maintaining and growing an established portfolio, negotiating terms, and working with internal teams to ensure delivery and excellent customer support.