Account Manager (Clubs)

Van Dijnsen; Manchester; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Cycle to work

Company pension

Sick Pay

Friendly working environment

Casual Dress-code

Increased holiday entitlement

Attending events

Job summary

Skiddle in Manchester is seeking an Account Manager to run a portfolio of high-profile event accounts. You will spend a lot of time in meetings, on the phone, and visiting clients, with a focus on delivering value and growing ticket sales.

The role is full-time, mainly Monday to Friday, with occasional extra hours during busy periods, and a hybrid model allowing weekly remote work. You will liaise with top promoters and venues, build lasting relationships, and contribute to Skiddle’s continued

Qualifications

• Experience in ticketing or events industry preferred.
• Proven ability to manage multiple accounts and meet targets.
• Strong communication and presentation skills required.

Responsibilities

• Managing a portfolio of accounts
• Using contacts to generate new business
• Attending meetings with clients
• Maintaining excellent relationships with promoters
• Advising clients on increasing ticketSales and exposure
• Maintaining high service standards and organisation
• Adhering to KPIs and performance targets

Skills

Account management

Client relationships

Sales experience

Communications

Tools

CRM software

Job description

Location: Manchester with the opportunity to work remote for part of the working week

Hours: 37.5 Hours per week (Monday to Friday)

Reporting To: Head of Managed Accounts

Company Background:

Skiddle was born in 2001 as a what's on guide and began selling tickets in 2006 and is now one of the UK's most loved ticketing services selling tickets for tens of thousands of events throughout the UK, from independent club nights through to 60,000 capacity festivals. Skiddle currently sells tickets for the likes of The Warehouse Project, JBM, Louder and Live Nation, and thousands of independent venues and promoters across the country.

Role Summary:

This is largely a role where you will be constantly liaising with the biggest events in the country. You will be spending a lot of time in meetings, on the phone and visiting clients. This is a full-time role mainly Monday to Friday, however, when a deadline is looming, or a large account needs attention you’ll be expected to put the extra hours in to ensure success. The role is very sociable and involves a fair amount of hospitality and making clients feel valued by the continuing use of Skiddle.

Key Responsibilities:

• Managing a portfolio of accounts
• Using contacts to generate new business
• Attending meetings with clients
• Maintaining excellent relationships with promoters of varying disciplines
• Advising clients on the best way to increase their ticket sales and event exposure
• Maintaining the high standard of service and organisation expected from Skiddle
• Adhering to KPIs and performance targets

Person Specification:

We’re looking for a talented, career-driven individual to join our team and who will thrive in a dynamic and fast-paced environment upholding our core values through authenticity.

We are seeking an extremely organised individual who possesses a high level of communication both internally and externally with a desire to achieve, no matter how challenging the request with understanding and compassion.

Our ideal candidate will have come from a background of working in the ticketing or events industry. You’ll understand the events climate inside out and be capable of translating that passion into a business benefit.

Academic qualifications are valued but not vital, above all you must be able to demonstrate a clear frontline passion for events.

This is a tremendous opportunity for a professional to work in one of the most exciting industries in the modern job climate.

What can Skiddle offer:

In return for your commitment and enthusiasm, you can look forward to excellent working conditions in a progressive and growing company. We have a friendly informal and lively culture, where everyone is trusted to take ownership of their own workload. You’ll be challenged but rewarded by working for this evolving business, where you’ll enjoy team outings, charity fundraising activities and going to events. We can offer:

• Health insurance provided by Vitality after 1 year service
• Cycle to work scheme
• Company pension
• Sick Pay
• Friendly working environment
• Casual Dress-code
• Increased holiday entitlement after 1 year service
• Attending events alongside our vibrant team

Important Information:

Important Information: The successful applicant must agree to a Basic Disclosure under the Disclosure and Barring Service (DBS) procedures. Employment will be confirmed to the successful applicant subject to a satisfactory Disclosure report.

On your side since 2001, because we believe true fans deserve a fairer and smarter way to discover events they love’.

Our ideal candidate will have come from a background of working in the ticketing or events industry.

City: Manchester with the opportunity to work remote for part of the working week