Account Manager - Threshold Sports

Infront; Brighton; Hybrid; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Salary £32k-£36k per annum

Performance bonuses

28 days holiday

5% employer pension

Brighton location

Job summary

Threshold Sports UK is seeking an Account Manager to join our Brighton HQ. You will manage relationships with prestigious corporate and charity clients and lead on a large event series, collaborating with the Senior Client Director to bring client objectives to life from scoping to live event execution.

We require 4+ years in account management, strong stakeholder leadership, and proven event experience. Expect excellent communication, budget handling with Excel/Xero, and hybrid working in

Qualifications

• 4+ years of account management and client relationship management experience.
• Proven ability to manage multiple stakeholders and lead projects.
• Experience in events and guiding clients through complex projects.
• Excellent written and verbal communication skills.

Responsibilities

• Lead relationships with a portfolio of corporate and charity clients.
• Develop and manage project timelines, run weekly meetings, create agendas, and follow up on actions.
• Plan and execute the participant journey from registration to communications and guides.
• Support branding from brief to production and delivery.
• Process and transfer participant data ensuring GDPR compliance.
• Shape and present budgets for activation plans aligned with client objectives.
• Create live event documents (schedules, briefing sheets).
• Provide on-site event management for client relationships and registrations.
• Coordinate debriefs and final evaluation reports.
• Build trust to secure renewals and long-term partnerships.

Skills

Account management

Client relationship management

Stakeholder management

Event experience

Communication

Excel

Tools

Xero

Job description

We are committed to bringing passion and customer focus to the business.

Threshold Sports UK

In 2025, our team successfully delivered over 50 mass participation events across the UK and internationally — empowering over 60,000 people to discover what they’re capable of.

These events raised more than £16 million for charity.

The 2026/2027 events season is set to be another significant year of growth with our public events in double-digit growth and multiple new brand partnerships and high-profile clients coming on board.

We're looking for an Account Manager to join us at our Brighton HQ. They will be leading the relationships with some of our most prestigious corporate and charity clients and partners including leading on a large event series

The Account Manager will work closely with the Senior Client Director and collaborate with operations and marketing teams to bring our client’s objectives to life from scoping all the way through to live event execution.

They will be high organised with proven experience of delivering for clients.

Your main tasks

• Lead relationships with a portfolio of prestigious corporate and charity clients.
• Develop and manage project timelines, run weekly meetings, create agendas, and follow up on actions.
• Plan and execute the participant journey: registration systems, inbox management, copywriting for comms, event guides.
• Support branding: from brief to production through to delivery.
• Process and transfer participant data ensuring GDPR compliance.
• Shape, present, and manage budgets for activation plans aligned with client objectives.
• Create live event documents (master schedules, briefing sheets, etc.).
• Provide on-site event management for client relationships, registration, and info desks.
• Co-ordinate debrief meetings and final evaluation reports.
• Build strong stakeholder trust to secure renewals and long‑term partnerships.

Your profile

• 4+ years of account management and client relationship management
• Proof of managing multiple stakeholders and leading projects
• Event experience and ability to consult a client through complex projects
• Excellent written and verbal communication
• Budget management and reporting – familiarity with Xero
• Advanced Excel and data handling

What we offer

• SALARY: £32k - £36k per annum depending on experience
• BONUSES: Potential for performance and company-related bonuses
• HOLIDAY: 28 days (inc bank holidays) plus time off between Christmas & New Year)
• PENSION: 5% employer contribution
• LOCATION: Brighton
• REPORTING: To Senior Client Director
• START DATE: September 2026

Flexible working

• Remote working: 3 of the 5 days per week in the Brighton office as a baseline
• Flexible hours: 9-5 pm with flexibility for early or late starts
• Extended breaks: Flexible time during the day to exercise or take time out
• Additional holiday: Option to buy additional holiday at a discounted rate
• Time off in lieu: 1 extra day off for every weekend day worked on event
• Mobile working: Option for 5 days working from abroad location

Long service

• 5yr & 10yr long service rewards with additional annual leave and budget for adventure funding

We like being healthy

• Vitality Healthcare, which includes:
• Up to 50% off a pair of trainers every year and free annual health checks
• Subsidised gym membership, free coffees and cinema tickets
• £250 challenge fund each year to put towards a challenge of your choosing
• Free entry into Threshold events and discounts for friends and family
• Boot camps, pilates, yoga and energisers led by Thresholdians
• Free fruit, treats and a well‑stocked top shelf bar in the office

We like being social

• Annual 3-day business planning and celebration trip (fully funded)
• Programme of activities throughout the year from pottery to padel
• Welcoming and lively environment in a bright and social office

We like to keep learning

• Internal training and opportunity for funding for personal development
• Mentoring opportunities both internally and externally

We like to give back

• Match Funding of up to £100 for any charity challenges you take on
• Volunteering days available each year upon request

Please note that the benefit package is subject to change.

Infront is an equal opportunities employer.