Event Programmer (12 month FTC)

Ticketmaster UK Limited; Manchester; On-site; GBP 26,000 - 34,000; Full time

Job summary

Ticketmaster UK Limited is hiring an Event Programmer to set up new events and offers across Ticketmaster channels in London, Manchester or Glasgow. The role requires fast data entry, quick software adoption, and strong attention to detail, within a collaborative team.

A 12-month fixed-term, full-time contract is offered with occasional flexible hours. Responsibilities include programming events, checking data, liaising with internal teams and external clients, and maintaining high quality

Qualifications

• Computer literate with strong MS Office skills (Excel/Word/Outlook).
• Proven ability to learn complex software packages.
• Experience in data-driven environments with high attention to detail.
• Experience in fast-paced, target-driven roles.
• Ticketmaster systems experience preferred.

Responsibilities

• Utilise bespoke ticketing software to program a variety of ticketing work requests.
• Prepare, create, check and maintain simple to medium complexity events and offers.
• Setups for small/medium system venues.
• Liaise with internal departments and external clients to meet needs on time.
• Collaborate with team to maintain high quality and consistency.
• Analyse and organise workload with strong attention to detail.
• Follow rigorous checking procedures and guidelines.
• Become conversant with Event Programming processes and software.
• Perform additional Event Programming or Client Services duties as required.
• Work flexible hours as needed.
• Provide tiered support to other departments at point of sale.
• Anticipate problems and plan contingencies for events.

Skills

MS Office

Excel

Attention to detail

Data-driven environment

Fast-paced environment

Ticketmaster systems experience

Tools

Ticketmaster systems

Job description

Job Summary

Location: London, Manchester or Glasgow, UK Division: Ticketmaster UK Line Manager: Event Programming Team Leader Contract Terms: 12 month FTC, Full-Time

THE TEAM

Event Programming are responsible for setting up events for all Ticketmaster’s host-based clients across the UK. We work closely with the Client Account Managers and venues to ensure that we have all the information we need in order to create the events ready for sale to the fans.

THE JOB

As part of the Event Programming team the position of Event Programmer is responsible for the setting up of new events and special offers to be sold across all Ticketmaster sales channels. This takes the form of manipulating and entering data into the Ticketmaster system using a bespoke command and response programming language and various other software applications. Event Programmers need fast and accurate data entry speed, are good at picking up new software, and have an excellent eye for detail. A high level of self-motivation is required as is the ability to work as part of a close team while liaising with other departments.

WHAT YOU WILL BE DOING

• Utilise bespoke ticketing software to program a variety of ticketing work requests.
• Prepare, create, check and maintain simple to medium complexity events and offers ensuring all work is programmed accurately.
• Working on set ups for small/medium system venues.
• Liaise effectively with internal departments and external clients to make sure all events are set up correctly to meet the client’s needs in a timely manner.
• Work within a team of people to ensure the Event Programming department works efficiently and maintains a high level of quality and consistency.
• Analyse and organise individual workload employing strong attention to detail.
• Follow rigorous checking procedures and set guidelines for events and offers.
• Become fully conversant with Event Programming processes and bespoke Ticketmaster software packages.
• Additional Event Programming or Client Services duties as required.
• Working flexible hours as required.
• Work in a time pressured environment whilst maintaining a high level of service.
• Provide tiered support to other departments at point of on sale.
• Anticipate problems within event building and plan contingencies and strategies to deal with them.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

• Computer literate with a strong working knowledge of MS Office, including Excel, Word, and Outlook.
• Proven experience of learning complex software packages.
• Experience working in a data driven environment, where attention to detail was imperative.
• Experience in a fast-paced environment, working in a target driven role.
• Ticketmaster systems experience preferable.

YOU (BEHAVIOURAL SKILLS)

• Excellent time management skills.
• Results oriented.
• Ability to adapt and reprioritise in a highly pressured working environment.
• Organised, with a high level of attention to detail.
• Excellent communication (written and verbal), inter-personal skills.
• High level of initiative, self-motivated and conscientious.
• Competency with numerical data.
• Exceptional problem solving ability.
• Excellent team building skills to include immediate team members, internal departments and Clients alike.

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you. Our work is guided by our values: Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen. Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Ticketmaster may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review.

APPLICATION DEADLINE

7 OCTOBER 2026 (we reserve the right to close the advert at any time). Please note that applications without a cover letter will not be considered.