Account Manager - Catering & Hospitality

BaxterStorey; London; On-site; GBP 57,000; Full time

Job summary

A leading catering company is seeking an Account Manager in London to oversee hospitality operations for wealth management clients. The role involves managing teams, driving exceptional service standards, and ensuring a high-quality customer experience. Ideal candidates will be passionate about hospitality and team leadership.

Benefits

28 Days holiday including bank holidays

Plus your birthday off

Free meals on shift

Bespoke training and development opportunities

Pension and life insurance

Cycle to work scheme

Qualifications

• Previous experience commensurate with role.
• Contagious passion for food and customer service.
• Ability to prioritize multiple projects in a fast-paced environment.

Responsibilities

• Lead and inspire teams to deliver exceptional service.
• Build positive relationships with clients and stakeholders.
• Achieve business-critical KPIs in hospitality operations.

Skills

Customer service

Team management

Financial analysis

Education

Experience in hospitality management

Job description

Account Manager - Catering & Hospitality

Account Manager - Catering & Hospitality

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Salary: £57k per annum plus bonus

High end hospitality and events operations for our wealth management clients, you will be responsible for managing teams across 2 accounts with teams of both Hospitality and Reception services as well as supporting their offices across the country with delivered in hospitality and consumables.

• 28 Days holiday including bank holidays
• Plus your birthday off
• 24 weeks enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Access to employee assistance programme
• Cycle to work scheme
  
  

Company Description

Title: Account Manager

Location: London, EC2V

Salary: £57k per annum plus bonus

High end hospitality and events operations for our wealth management clients, you will be responsible for managing teams across 2 accounts with teams of both Hospitality and Reception services as well as supporting their offices across the country with delivered in hospitality and consumables.

Benefits

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme
  
  

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Account Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Account Manager who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!

Job Description

• Lead, inspire, collaborate and support your direct reports to deliver consistently exceptional standards
• Build positive, credible and collaborative relationships & communication methods with clients and other key stakeholders in the business
• Continually look to develop your team through mentoring, training, recognition, and empowerment
• Create a culture of excellence with your team, continually striving to push the boundaries of brilliance through natural caring service, obsessive food standards and innovation
• Achieve business critical KPI's including Health and Safety, Sustainability, Financial and Governance
  
  

Qualifications

• Previous experience commensurate with role
• Have a contagious passion for food and customer service
• You draw satisfaction from managing, training, and supporting a team
• Financially astute, you are very analytical and know how to create and maintain budgets and drive commercial performance
• Excellent delegation and influencing skills
• Ability to prioritise multiple projects in a fast-paced, multi-faceted, creative environment and able to work well under pressure
• Meticulous organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Excellent strategic thinking and critical reasoning skills
• Works according to the BaxterStorey core values
  
  

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

Wholeheartedly Positive

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Food and Beverage Services

Referrals increase your chances of interviewing at BaxterStorey by 2x

Get notified about new Account Manager jobs in London, England, United Kingdom.

Account Executive (120k OTE) - London - Fast-Growing Tech Company

London, England, United Kingdom 19 hours ago

London, England, United Kingdom 22 hours ago

London, England, United Kingdom 5 hours ago

Senior Manager (Senior Account Manager)- Up to £50k

London, England, United Kingdom 5 hours ago

London, England, United Kingdom 21 hours ago

Greater London, England, United Kingdom 7 hours ago

Greater London, England, United Kingdom 2 hours ago

Account Director - Global Event/Experiential Agency - London

London, England, United Kingdom 4 hours ago

London, England, United Kingdom 23 hours ago

Enterprise Sales Executive (Up to £120K)

London, England, United Kingdom 4 hours ago

London, England, United Kingdom 22 hours ago

City Of London, England, United Kingdom £55,000.00-£60,000.00 1 day ago

London Area, United Kingdom £220,000.00-£250,000.00 3 hours ago

London, England, United Kingdom 1 day ago

Entry-level Sales Role at VC-backed startup (£30-£50k base salary)

Account Manager - London Private Hospitals

London, England, United Kingdom 1 day ago

Brand Partnerships Manager, Global Accounts, London

London, England, United Kingdom 5 hours ago

London, England, United Kingdom 1 day ago

Key Account Executive - Sainsbury Account

Uxbridge, England, United Kingdom 4 hours ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.