Hotel General Manager

Aimbridge; Royal Tunbridge Wells; On-site; GBP 40,000 - 60,000; Full time

Job summary

Aimbridge is seeking a General Manager for the Mercure Hotel in Royal Tunbridge Wells. This role involves leading a hospitality team, driving revenue, and ensuring an exceptional guest experience while fostering a culture of development. The ideal candidate will possess strong leadership skills and a proven track record in similar roles.

Benefits

Outstanding training and leadership development opportunities

Generous hotel discounts including staff rates

24/7 access to employee assistance programme

Career and lifestyle breaks

Flexible working arrangements

Company sick pay

Qualifications

• Demonstrated experience in high standards in hospitality.
• Proven track record as a General Manager or Operations Manager.
• Ability to manage multiple stakeholders and drive change.

Responsibilities

• Lead a team of hospitality professionals to drive revenue growth.
• Foster a culture of engagement and development.
• Achieve key performance metrics in guest satisfaction.

Skills

Leadership

Hospitality Management

Stakeholder Management

Commercial Success

Team Development

Job description

We are currently seeking an inspiring leader to join our team as the General Manager at the Mercure,Tunbridge Wells. This 4-star Tunbridge Wells hotel offers 84 contemporary guest rooms housed within a stunning 18th-century Georgian oast house. Situated in a peaceful corner of Kent near Tunbridge Wells, the hotel is a premier destination for both leisure and corporate guests seeking a picturesque countryside retreat or utilising the hotel's extensive meeting and events facilities.

This position would be ideal for an experienced operator looking to take on their first positon as a General Manager

Who are we?

Aimbridge Hospitality EMEA, a division of global leader in hospitality, Aimbridge Hospitality, is dedicated to connecting exceptional individuals with extraordinary experiences in captivating destinations. Collaborating with renowned brands like Hilton, IHG, Accor, Marriott, and more, we prioritise diversity, a "people first" approach, and unparalleled hospitality experiences.

What's in it for you?

By joining the Aimbridge team, you will enjoy a range of industry-leading benefits, including:

• Outstanding training and leadership development opportunities
• Generous hotel discounts, including staff rates and up to a 50% discount on food & beverage and spa services
• 24/7 access to our employee assistance programme
• Career and lifestyle breaks for important life events
• Flexible working arrangements
• Company sick pay for peace of mind during challenging times

A day in the life of a General Manager: In this role, you will lead a team of hospitality professionals to drive revenue and growth for the hotel's owners in a full-service hotel environment. Beyond achieving key performance metrics, such as revenue and guest satisfaction, we are looking for a leader who can cultivate a high-performing team, foster a culture of engagement and development, and deliver exceptional hospitality experiences. Your leadership will not only enhance the guest journey but also create a workplace where individuals can flourish and develop.

What we require from you:

• Demonstrated experience in setting high standards in hospitality and driving commercial success
• Strong leadership skills with the ability to inspire and drive change
• Proven track record as a General Manager or Operations Manager in a similar setting
• Experience managing multiple stakeholders, ideally with owners or in a third-party management model
• Background in properties with enhanced food and beverage offerings or onsite destination restaurants is advantageous
• Ability to nurture and develop talent at all levels

At Aimbridge, we value our people as the cornerstone of our business. As a global leader, we are dedicated to fostering a diverse and inclusive community where everyone has the opportunity to thrive and grow.

If you are excited about shaping the future of hospitality with us, we invite you to apply today and become a part of our inclusive team.