Catering General Manager

strukta Group Ltd; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Houston & Hawkes recherche un directeur général de la restauration pour un nouveau contrat à Londres. Ce rôle dynamique implique la gestion d'une équipe pour offrir une expérience client exceptionnelle, tout en assurant la conformité et la qualité des services. Nous recherchons une personne passionnée par la nourriture et le service, prête à diriger et inspirer son équipe. Des avantages intéressants, y compris des congés payés, sont offerts au sein d'une entreprise qui valorise la créativité et la croissance professionnelle.

Benefits

Pension contributive

Repas gratuits au travail

Événements d'entreprise

Reconnaissance des employés

Support convivial pour la famille

Congés payés de 23 jours

Adhésion CODE pour professionnels de l'hospitalité

Qualifications

• Expérience en gestion d'équipe dans le secteur de la restauration.
• Connaissance des lois sur la santé et la sécurité.
• Capacité à rédiger des rapports financiers.

Responsibilities

• Planifier et diriger un service client exceptionnel.
• Superviser l'expérience client et augmenter les ventes.
• Assurer la conformité avec les réglementations en matière de sécurité alimentaire.

Skills

Leadership

Communication

Organisation

Service Client

Gestion financière

Tools

Excel

Job description

Houston & Hawkes have an exciting opportunity for an experienced an experienced Catering General Manager to work at our new, prestigious contract in the heart of London.

If you’re looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! We’ll give you a place to grow and a career to be proud of.

· To plan, lead and deliver exceptional customer service

· Create a culture of service and team work

· Manage and drive the Guest experience to build customer loyalty and increased sales

· Hold daily briefings with team to engage them on key messages and encourage discussion

· Making sure we are meeting the standards required by the client

· To ensure a 5* service is always delivered

· Motivate and lead by example, ensuring you and your team have fun at work and are proud of your efforts

· Seek opportunities to exceed customer and client expectations and increase sales

· To assist as directed with all aspects of preparation and presentation of food to the company’s standard and ensuring adherence to legislation including HACCP.

· Monitor compliance with company and government regulations, regarding customer service, food preparation and serving

· Responsible for ensuring that all financial and administrative duties are completed accurately, on time and in accordance with company policies and procedures, banking reconciliation, & till operations.

· To assist the compilation and delivery of various management reports in Word, Excel,

· Day to day management of the ordering process and stock control

· Working knowledge of HACCP & Health & Safety laws

· Previous experience with events and corporate hospitality

· Organisational skills with the ability to plan, prioritise, multi-task and work quickly and efficiently, ensuring deadlines are met irrespective of conflicting priorities

· Positive attitude, professionalism and respect for others

· Have the ability to display a real passion for food, coffee and customer service

· Must be able to work within a team and without supervision

· An excellent team player, able to communicate at all levels and commit to sharing your knowledge and skills within our team

· Strong leadership qualities and excellent communication skills

· Must be computer literate and have experience in using excel spreadsheets

· Strong financial understanding and demonstrable budgeting management

· Good understanding of report writing and financial management

· Have creativity and a flair for marketing

Catering Manager Additional Benefits:

· Contributary pension scheme

· Free access to the company Employee Assistant Programme

· Company events including all company Christmas and summer parties

· Recognition schemes and people awards

· Family friendly support

· The holiday allowance is 23 days plus bank holidays

· Free meals at work

· Membership of CODE exclusively for Hospitality Professionals

Who We Are:

Houston & Hawkes is a young and dynamic independent caterer based in the South East. We are proud to be an award-winning company, ranked among the top 30 companies to work for in the hospitality industry, and a certified B Corp company. We believe in creating memorable experiences for our customers through our vibrant, creative, and sustainable food offerings. We operate coffee bars, staff restaurants, and delis, tailored to our clients’ hospitality and event needs. Committed to social responsibility, passionate about Great British produce and dedicated to our talented teams.

Join Houston & Hawkes and be part of a team that values excellence, creativity, and professional growth.

Job Overview

Job Title

Catering General Manager

Employment Type

Permanent

Travel, Leisure, Tourism and Hospitality