Account Manager - Builders Merchant Sales & Projects

Jobtailor; Northampton; On-site; GBP 22,000 - 34,000; Full time

Job summary

Jobtailor in Northamptonshire is seeking an enthusiastic account manager to grow an assigned portfolio across the region. You will support branches and customers with day-to-day sales activity, manage estimates and orders, and act as the main point of contact for key accounts.

You will build lasting relationships, spot new sales opportunities, conduct site visits, and coordinate projects to meet revenue and margin targets.

Qualifications

• Experience within a sales, account management or customer support role.
• Commercial and pricing awareness of margins, rebates, delivery charges, and credit processes.
• Clear and professional communication across phone, email, and in-person interactions.
• Ability to build relationships with customers at all levels, local branches, suppliers and regional support teams.
• Project coordination, prioritisation and multitasking skills.
• Organisational skills with ability to manage your own diary.
• Full UK Driving licence.
• Experience within builders’ merchant, supplier, or construction-related role is desirable.

Responsibilities

• Manage and grow an assigned account portfolio across Northamptonshire.
• Provide day-to-day sales support for branches and account portfolio customers.
• Manage estimates, orders, and projects.
• Act as the key customer contact and ensure orders are managed across the branch network.
• Build and maintain loyal customer relationships and identify new sales opportunities.
• Conduct regular site visits and customer check-ins.
• Follow up and requote projects to meet or exceed revenue, margin, and growth targets.
• Work with branches to ensure customer orders are prioritised, accurate, and aligned to site schedules and delivery requirements.
• Provide specification and product data.
• Support branches with onboarding new accounts and ensuring continued spend.
• Propose solutions based on customer needs and requirements.
• Target dormant and lapsed accounts for reactivation.
• Build supplier relationships to secure and grow customer business.
• Collaborate with branches and colleagues to overcome challenges and deliver strong customer outcomes.

Skills

Account Management

Sales Support

Project Coordination

Commercial Awareness

Customer Relationship Building

Job description

Jobtailor in Northamptonshire is seeking an enthusiastic account manager to grow an assigned portfolio across the region. You will support branches and customers with day-to-day sales activity, manage estimates and orders, and act as the main point of contact for key accounts.

You will build lasting relationships, spot new sales opportunities, conduct site visits, and coordinate projects to meet revenue and margin targets.