Account Manager- Branded Merchandise

Helm; Plymouth; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401k with company match

Generous PTO

10 paid holidays

Job summary

Helm is looking for dynamic candidates with a proven track record in sales for an Account Manager role that requires adaptability and thrives on a high degree of variability. As an Account Manager at Helm, you'll be pivotal in driving client satisfaction and revenue growth.

This role involves developing new customer relationships, executing strategic sales plans, and ensuring Helm’s solutions align with client needs.

Qualifications

• 5+ years in Account Management or Business Development.
• Proven track record in exemplary customer service.
• Proven success in increasing sales and developing client relationships.

Responsibilities

• Client Relationship Management: Build and maintain strong relationships with clients to create long-term partnerships and ensure their needs are met.
• Sales and Revenue Growth: Develop and achieve annual sales targets. Identify and pursue new business opportunities within assigned accounts.
• Strategic Planning: Create and manage sales pipeline efforts. Participate in the annual budgeting process and adjust sales plans based on forecasted expectations.
• Collaboration: Work closely with merchandising, marketing, and IT teams to develop and deliver effective solutions.
• Market Insight: Monitor competitive products and marketing activities to stay ahead of industry trends.
• Performance Tracking: Track and measure the success of business efforts to ensure goals are met.

Skills

Relationship building

Opportunity identification

Presentation skills

Visionary thinking

Goal-oriented

Conflict management

Accountability & passion

Education

5+ years in Account Management or Business Development

Job description

Description

Helm is looking for dynamic candidates with a proven track record in sales for an Account Manager role that requires adaptability and thrives on a high degree of variability. As an Account Manager at Helm, you'll be pivotal in driving client satisfaction and revenue growth. This role involves developing new customer relationships, executing strategic sales plans, and ensuring that Helm’s solutions align with client needs. You'll have access to Helm’s dedicated program support to help convert opportunities into successful sales.

Key Responsibilities:

• Client Relationship Management: Build and maintain strong relationships with clients to create long-term partnerships and ensure their needs are met.
• Sales and Revenue Growth: Develop and achieve annual sales targets. Identify and pursue new business opportunities within assigned accounts.
• Strategic Planning: Create and manage sales pipeline efforts. Participate in the annual budgeting process and adjust sales plans based on forecasted expectations.
• Collaboration: Work closely with merchandising, marketing, and IT teams to develop and deliver effective solutions.
• Market Insight: Monitor competitive products and marketing activities to stay ahead of industry trends.
• Performance Tracking: Track and measure the success of business efforts to ensure goals are met.

Requirements

Essential Skills and Characteristics:

• Relationship Building: Ability to foster and strengthen client trust and loyalty.
• Opportunity Identification: Skillful at identifying and developing new business opportunities.
• Presentation Skills: Confident in delivering persuasive presentations to secure new business.
• Visionary Thinking: Capable of articulating Helm’s value proposition and co-creating solutions with clients.
• Goal-Oriented: Focused on achieving results and meeting client objectives.
• Conflict Management: Effective in navigating and resolving conflicts.
• Accountability and Passion: Demonstrates a strong sense of accountability, urgency, and enthusiasm.

Education and Experience

• Experience: 5+ years in Account Management or Business Development, preferably with Fortune 500 accounts.
• Customer Service: Proven track record in exemplary customer service.
• Sales Success: Demonstrated success in increasing sales and developing client relationships.
• Communication: Excellent written and verbal communication skills.
• Creativity: Experience in product and/or concept development is a plus.

Why Work for Helm?

At Helm, we offer a culture centered on accountability, integrity, and results, complemented by competitive benefits and a supportive work environment. Our benefits include Medical, Dental, and Vision coverage, 401k with company match, generous PTO, 10 paid holidays, and more.

Helm is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any type and ensure all employment practices are conducted in a non-discriminatory manner.