Technician

Otis Elevator Co.; Greater London; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

iPhone

Work clothes

Job summary

Otis is seeking a Technician to join its regional team in London, focused on safe operation and reliable elevator and escalator service.

You will perform maintenance visits, diagnose complex issues, and liaise with customers on site, ensuring first-time fixes where possible.

The role requires NVQ 4 in lift servicing, a valid driver's license, and a safety-first mindset, with on-site training and career development.

Qualifications

• NVQ 4 or equivalent in lift servicing and repairs.
• Full valid driving licence.
• Strong electrical engineering knowledge.
• Safety-focused professional mindset.
• Effective communication with customers and teams.
• Able to work independently or in a team.

Responsibilities

• Carry out 100% of elevator maintenance and service visits within your territory.
• Manage the portfolio of elevators in your geographical area.
• Respond quickly to breakdowns and aim for first-time fixes.
• Perform minor repairs to maintain operation.
• Liaise directly with on-site customers to build trust.

Skills

Electrical engineering

Driver's license

Safety consciousness

Clear communication

Independent and team work

Education

NVQ 4 lift servicing and repairs

Job description

Location:UK Customer Based Site, Customer Based Site, United Kingdom

Date Posted:2026-09-15

Country:United Kingdom

Location:UK Customer Based Site, Customer Based Site, United Kingdom

Job Title: Technician

Location: London

Role Overview

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis is growing and is looking for a Regional Technical Support Engineer for one of our entities located across the London area.

Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units.

On a typical day you will:

• Act as a subject matter expert for all things around lift problems and troubleshooting.


• Work with other branches to provide and support with diagnosis of highly complex issues.


• Provide coaching and development to others around technical issues.

On a typical day you will:

• Carry out 100% of the elevator maintenance and service visits of the units within your territory


• Work within your defined geographical area / territory, managing the portfolio of elevators within it


• Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix


• Carry out minor repairs to achieve continual operation


• Liaise directly with the customer while on site to build a good working relationship

What You Will Need To Be Successful

• Be qualified to NVQ 4 or equivalent within lift servicing and repairs.


• Hold a drivers license


• You have good skills in electricity and electrical engineering


• You are a committed professional, with safety as your priority


• You are comfortable communicating to others


• You are curious, adaptable, and you know how to work alone or in a team


• You are comfortable using electronic and digital tools.

What’s In It For Me / Benefits

• We offer a competitive salary, pension and benefits.


• We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.


• You will receive modern and high-quality work clothes, your own tools, an iPhone and company vehicle.

What’s In It For Me / Benefits

• You will receive a long-term employment contract with the world market leader in a crisis-proof industry.


• Customize here for work schedule / shift / weekly hours


• We offer you remuneration in accordance with local financial standards / wage agreement


• Customize here including vacation, bonuses and XY vacation days.


• We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.


• You will receive modern and high-quality work clothes, your own tools, an iPhone and a company car (customize here)


• The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.

Become a part of the Otis team and help us Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].