Account Manager

Orion Electrotech; Sulham; On-site; GBP 32,000 - 40,000; Full time

Benefits offered by this job

Key staff bonus scheme

Free Parking on site

Pension scheme

Job summary

Orion Electrotech in the United Kingdom seeks an Account Manager to own key customer accounts in electronics manufacturing. You will be the voice of the customer, drive organic growth, and ensure scheduling and order planning meet deadlines. You will collaborate with buyers and colleagues, collate financial data, and build strong relationships across teams.

This role offers a competitive salary, staff bonus, and a benefits package including generous annual leave and on-site parking.

Qualifications

• Experience managing customer accounts within manufacturing or electronics.
• Strong interpersonal skills to engage customers, suppliers and colleagues.
• Commercial awareness of revenues and gross margins.
• Confident to negotiate with senior stakeholders and influence decisions.
• Able to handle multiple tasks and remain composed during challenging situations.

Responsibilities

• Own allocated customers and be the voice of the customer internally.
• Create engaged customers and facilitate organic growth.
• Coordinate scheduling, order planning and monitor customer orders.
• Work with buyers and other account managers; collate financial data.
• Develop close working relationships with customers and internal teams.

Skills

Account management experience

Excellent communication

Commercial awareness

Negotiation skills

Multi-tasking under pressure

MRP/ERP systems experience

Tools

MRP systems

Job description

My client has over 40 years of experience within the Electronics manufacturing sector and provides its customers with on-time delivery of printed circuit boards, PCBAs, box builds, and final assemblies.

As the Account Manager, you will be required to take ownership of your allocated customers whilst being the voice of the customer within the business. Additionally, you will create engaged customers, facilitate organic growth, ensure the customer's scheduling requirements are met, oversee the order planning with each customer, reduce the overall cost of goods, organise and attend Quarterly Business Reviews, work collaboratively with other account managers and buyers, collate financial data, and finally develop close working relationships.

What we would like from the Account Manager:

• Experience of managing customer accounts within a manufacturing environment
• Excellent communication and interpersonal skills; the ability to connect with key stakeholders and nurture strong working relationships with customers, suppliers and colleagues
• Sound commercial awareness of how revenues and gross margins impact the business
• Confidence to negotiate and influence decision-making with senior stakeholders
• Confident to handle multiple tasks and remain composed during challenging situations
• Experience of using MRP systems; strong ability to plan, manage complex customer orders, and sense check commercial data with meticulous attention to detail

What we offer the Account Manager:

• Salary between £32,000 to £40,000 doe
• Key staff bonus scheme
• Working hours are 08.00 to 16.30 Monday to Thursday and 08.00 to 13.00 on Friday
• 25 days annual leave bank holidays (Plus, up to 5 additional days for long service milestones)
• Pension Scheme is 5% employer and 3% employer contributions
• Free Parking on site