Account Manager

Brampton Recruitment Ltd; Stafford; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

OTE £45k-£50k

20 days + BH

Job summary

Brampton Recruitment Ltd invites applications for an Account Manager based near Stoke-on-Trent. You will manage an existing portfolio, identify customer needs, and propose vehicle and finance solutions while maintaining regular contact during sales and renewals.

The role emphasizes strong customer service, relationship building and CRM usage within a friendly team. The position offers an 8:45 am to 5:30 pm schedule, with an OTE of £45,000 - £50,000 and 20 days holiday plus Bank Holidays.

Qualifications

• 2+ years of experience in Account Management, Automotive Sales, Vehicle Leasing or similar.
• Ability to build and maintain strong customer relationships.
• Commercially minded with ability to retain and grow accounts.

Responsibilities

• Manage and develop a portfolio of existing customer accounts.
• Handle customer enquiries and identify vehicle and finance requirements.
• Prepare accurate quotations and recommend vehicle solutions.
• Maintain regular contact during sales and renewal process.
• Identify opportunities to secure repeat business and increase account value.
• Use multiple CRM systems to manage activity and records.
• Work toward and exceed monthly sales, retention and account targets.
• Deliver high standards of customer service.
• Collaborate within a friendly, supportive team.

Skills

Account management

Customer relationship management

Communication skills

Microsoft Office

Job description

An exciting opportunity has arisen for an experienced Account Manager to join a growing business based in Stoke-on-Trent. The successful candidate will be responsible for managing an existing portfolio of customers, developing long-term relationships and identifying opportunities to retain and grow business. The Account Manager role offers a fast-paced, supportive and sociable working environment, with a strong focus on customer service and long-term relationships.

Job Description for the Account Manager:

• Managing and developing a portfolio of existing customer accounts
• Handling customer enquiries and identifying individual vehicle and finance requirements
• Preparing accurate quotations and recommending suitable vehicle solutions
• Maintaining regular contact with customers throughout the sales and renewal process
• Identifying opportunities to secure repeat business, retain customers and increase account value
• Using multiple CRM systems to manage customer activity and maintain accurate records.
• Working towards and exceeding monthly sales, retention and account management targets.
• Delivering consistently high standards of customer service.
• Working collaboratively within a friendly and supportive team environment.

Candidate Requirements for the Account Manager:

• A minimum of two years' experience in Account Management, Automotive Sales, Vehicle Leasing or a similar customer-focused commercial role
• Ability to build and maintain strong customer relationships
• Excellent communication skills, both over the telephone and via email
• A commercially minded approach, with the ability to identify opportunities to retain and grow accounts
• Target-driven and confident to manage a busy customer portfolio
• Good working knowledge of Microsoft Office and the ability to use multiple systems
• Full UK driving licence

This role would suit candidates with the following experience: Account Manager, Automotive Account Manager, Vehicle Leasing Consultant, Car Sales Executive, Business Development Executive, Customer Relationship Manager or Sales Account Manager.

Hours: Monday to Friday: 8:45 am 5:30 pm

Salary: OTE of £45,000 - £50,000

Holidays: 20 days + BH

Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.