Account Manager

Platinum Recruitment Consultancy; Poole; On-site; GBP 28,350 - 34,650; Full time

Benefits offered by this job

Monthly bonus

Profit share scheme

Free Friday lunch

Free onsite parking

Sick pay

Birthday vouchers

Team events

Discount scheme

Massage subsidy

Eye care reimbursement

EAP

Job summary

Platinum Recruitment Consultancy in Poole, Dorset is seeking an Account Manager. The role offers a £31,500 salary with a monthly bonus and a profit‑share scheme, plus free Friday lunch and on‑site parking.

You will manage an existing portfolio, develop relationships, prepare quotations, and work with Sales, Operations and Marketing to drive growth. The position is permanent, full‑time with standard hours, a modern office, and staff benefits.

Qualifications

• Experience in an Account Management or similar role.
• Proven ability to manage a portfolio and grow accounts.
• Strong communication and negotiation skills.
• Proactive, self-motivated with good time management.

Responsibilities

• Managing a portfolio of customer accounts.
• Making proactive outbound calls to strengthen relationships.
• Responding to customer enquiries promptly.
• Preparing quotations and following opportunities through to completion.
• Booking appointments for Business Development Managers.
• Using CRM systems to maintain accurate customer records.
• Identifying opportunities to increase sales across existing accounts.
• Monitoring customer feedback and resolving issues professionally.
• Working with Purchasing, Operations, Finance & Marketing.
• Analyzing customer data to identify growth opportunities.
• Conducting account reviews and providing commercial insights.
• Maintaining excellent service throughout every interaction.

Skills

Account management

Sales

Relationship building

Communication skills

Outbound calling

Negotiation

Time management

Tools

CRM systems

Job description

Account Manager - £31,500 + Monthly Bonus - Poole, Dorset

Monthly Profit Share Bonus Scheme - Free Friday Lunch - Free Parking

What's in it for you?

• £31,500 salary
• Monthly profit share bonus scheme
• Monday to Friday, 8:00am-5:00pm
• Permanent, full-time position
• Modern open-plan office
• Free onsite parking
• Company sick pay
• Free lunch every Friday
• Perks at Work discount scheme
• Birthday vouchers
• Subsidised workplace massage
• Eye care reimbursement
• Employee Assistance Programme (EAP)
• Company social events & team activities

The Role

As an Account Manager, you'll manage an existing customer portfolio, building strong relationships while identifying opportunities to increase sales & account growth.

You’ll be responsible for:

• Managing a portfolio of customer accounts
• Making proactive outbound calls to strengthen customer relationships
• Responding to customer enquiries promptly
• Preparing quotations & following opportunities through to completion
• Booking appointments for Business Development Managers
• Using CRM systems to maintain accurate customer recordsIdentifying opportunities to increase sales across existing accounts
• Monitoring customer feedback & resolving any issues professionally
• Working closely with Purchasing, Operations, Finance & Marketing teams
• Analysing customer data to identify growth opportunities
• Conducting customer account reviews & providing commercial insights
• Maintaining excellent service throughout every customer interaction

What we’re looking for

To be successful as an Account Manager, you’ll have:

• Previous experience in an Account Management, Internal Sales or Customer Account role
• B2B or B2C sales experience
• Strong relationship-building & communication skills
• Confidence selling over the phone & in virtual meetings
• Commercial awareness with the ability to identify growth opportunities
• Experience using CRM systems
• Excellent organisation & time management skills
• A proactive, self-motivated approach
• Strong negotiation & problem-solving abilities

Job Number │ (phone number removed) / INDINDUSTRIALWC

Location │ Poole, Dorset

Role │ Account Manager