Account Manager

Platinum Recruitment Consultancy; Bournemouth; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Monthly bonus

Free onsite parking

Company sick pay

Free lunch every Friday

Perks at Work discount scheme

Birthday vouchers

Subsidised workplace massage

Eye care reimbursement

Employee Assistance Programme (EAP)

Company social events & team acts

Job summary

Platinum Recruitment Consultancy is recruiting an office-based Account Manager in Poole, Dorset. You will manage an existing customer portfolio, building strong relationships while identifying opportunities to grow sales and accounts.

The role offers a £31,500 salary with a monthly profit share bonus, a Monday–Friday 8:00am–5:00pm schedule, a permanent full-time contract, and a modern open-plan office with free onsite parking.

Qualifications

• Experience in Account Management or related sales roles.
• Strong relationship-building and communication skills.
• Phone and virtual meeting sales experience.
• CRM experience preferred.
• Excellent organisation and time management.

Responsibilities

• Manage a portfolio of customer accounts.
• Proactively call customers to strengthen relationships.
• Prepare quotations and advance opportunities to completion.
• Book appointments for Business Development Managers.
• Maintain accurate records in CRM.

Skills

Account management

B2B sales

CRM systems

Communication

Negotiation

Job description

Account Manager - £31,500 + Monthly Bonus - Poole, Dorset

We're recruiting for an office-based Account Manager to join a successful sales team in Poole, Dorset.

What's in it for you?

• £31,500 salary
• Monthly profit share bonus scheme
• Monday to Friday, 8:00am-5:00pm
• Permanent, full-time position
• Modern open-plan office
• Free onsite parking
• Company sick pay
• Free lunch every Friday
• Perks at Work discount scheme
• Birthday vouchers
• Subsidised workplace massage
• Eye care reimbursement
• Employee Assistance Programme (EAP)
• Company social events & team activities

The Role

As an Account Manager, you'll manage an existing customer portfolio, building strong relationships while identifying opportunities to increase sales & account growth.

You'll be responsible for:

• Managing a portfolio of customer accounts
• Making proactive outbound calls to strengthen customer relationships
• Responding to customer enquiries promptly
• Preparing quotations & following opportunities through to completion
• Booking appointments for Business Development Managers
• Using CRM systems to maintain accurate customer records
• Identifying opportunities to increase sales across existing accounts
• Monitoring customer feedback & resolving any issues professionally
• Working closely with Purchasing, Operations, Finance & Marketing teams
• Analysing customer data to identify growth opportunities
• Conducting customer account reviews & providing commercial insights
• Maintaining excellent service throughout every customer interaction

What we're looking for

To be successful as an Account Manager, you'll have:

• Previous experience in an Account Management, Internal Sales or Customer Account role
• B2B or B2C sales experience
• Strong relationship-building & communication skills
• Confidence selling over the phone & in virtual meetings
• Commercial awareness with the ability to identify growth opportunities
• Experience using CRM systems
• Excellent organisation & time management skills
• A proactive, self-motivated approach
• Strong negotiation & problem-solving abilities

If you're looking for your next opportunity as an Account Manager in Poole, Dorset, we'd love to hear from you.

Job Number: (phone number removed) / INDINDUSTRIALWC

Location: Poole, Dorset

Role: Account Manager