Account Manager

Air IT Group; Northwich; Hybrid; GBP 40,000 - 70,000; Full time

Benefits offered by this job

Hybrid working options

25 days annual leave plus bank holidays

Ongoing learning opportunities

Cycle-to-work scheme

Enhanced family leave

Celebration day

Salary sacrifice pension

2 paid volunteer days

Company social events

Discount and Cashback Scheme

Group income protection

Life insurance

EAP and virtual GP service

Job summary

A leading MSP in the UK seeks an experienced Account Manager to enhance client success in the North West. You will leverage your expertise in account management, building trust with clients and exceeding sales targets. The role emphasizes a consultative approach, fostering strong relationships while identifying upselling opportunities. The position offers hybrid working options and a variety of perks including 25 days of annual leave and continuous development opportunities.

Qualifications

• Proven track record in account management within an MSP setting.
• Ability to build trust and foster client connections.
• Proficiency in B2B sales and surpassing targets.
• Ability to hit and surpass sales targets.
• Adaptability to a fast-paced, dynamic environment.
• Mastery of CRM systems.

Responsibilities

• Drive client success using a consultative approach.
• Manage client relationships to enhance retention.
• Identify upselling opportunities and drive sales.
• Collaborate with internal teams to deliver outcomes and value.

Skills

Account management expertise

Client relationship building

B2B sales skills

Commercial acumen

Adaptability to dynamic environments

CRM system mastery

Tools

CRM systems

Job description

Account Manager – Air IT Group

Air IT Group, a market‑leading MSP, is looking for an experienced Account Manager to drive client success across the North West region.

Our history began in 2005, and we now unite ten leading companies that deliver innovative IT and Cyber Security support to SMEs nationwide. We award our teams for exceptional performance and celebrate every win.

The Role

As an Account Manager you will be the driving force behind client triumphs, using a consultative approach to craft tailored solutions. You will manage relationships with finesse, drive retention, and seize upselling opportunities.

About You

• Proven track record in account management within an MSP setting
• A flair for building trust and fostering client connections
• Sharp commercial acumen and B2B sales prowess
• Ability to hit and surpass sales targets
• Adaptability to a fast‑paced, dynamic environment
• Mastery of CRM systems

The Perks

• Hybrid working options for a better work‑life balance
• 25 days annual leave plus bank holidays
• Ongoing learning and development opportunities
• Cycle‑to‑work scheme and technology vouchers
• Enhanced family leave
• Celebration day – an additional day off each year to honour a personal occasion
• Salary sacrifice pension
• 2 paid volunteer days – actively support community impact
• Company social events and competitions
• Discount and Cashback Scheme
• Group income protection
• Life insurance
• EAP and virtual GP service

Apply now as a Regional Account Manager and help us redefine the future of IT.
This role may also be known as Customer Account Manager, Client Success Manager, or Sales Consultant.