Account Manager

Allscreens Nationwide Ltd; North East; On-site; GBP 29,000 - 31,000; Full time

Benefits offered by this job

Employee Ownership

33 days holiday

Life assurance cover

24/7 GP access

Job summary

A llscreens Nationwide Ltd in the North East is seeking an experienced Cleaning Account Manager to take ownership of a diverse portfolio across education, commercial offices, and NHS environments. You will lead the delivery of cleaning services across multiple sites with direct line management of local teams.

Reporting to the Operations Manager, you will drive service excellence, enforce health and safety standards, and look for continuous improvement, cost savings, and account growth while

Qualifications

• Experience with financial forecasting, budgeting and analysis.
• Working knowledge of health and safety systems in the cleaning industry.
• Excellent interpersonal communication and people management skills.

Responsibilities

• Maintain strong client relationships with high satisfaction.
• Provide and maintain quality service delivery across contracts.
• Manage, recruit and coach local service teams.
• Carry out ad-hoc and regular activities to support Operations Manager.
• Ensure health and safety procedures and legislation are adhered to.
• Identify opportunities for cost savings and account growth.

Skills

People management

Leadership

Financial forecasting

Budgeting

Health and Safety knowledge

IT literacy

Education

Management qualification

Job description

Based across Tyne & Wear and down to Teeside

£29,000 - £31,000 per annum + car or car allowance

We are looking for an experienced

Cleaning Account Manager to join our growing team, taking ownership of a diverse portfolio of contracts across the North East.

You will lead the delivery of cleaning services across a multi-site portfolio spanning education, commercial office and NHS environments. With direct line management responsibility for your team you'll be providing strong operational leadership, driving service excellence, and ensuring consistently high standards across all contracts.

As aCleaning Account Manager,you will be responsible for:

• Maintaining strong client relationships with high levels of satisfaction
• Providing and maintaining the quality-of-service delivery
• Managing, recruiting, and coaching local service teams
• Carrying out ad-hoc and regular activities such as projects, reports, and audits as required by and to support the Operations Manager.
• Be responsible for ensuring Health & Safety procedures and legislation are adhered to
• Looking for opportunities for continuous improvement, cost savings, and account growth.

As aCleaning Account Manager,you will have the following expertise and attributes:

• Excellent interpersonal communication and people management skills
• Excellent leadership and motivational skills, with the ability to forward plan, work under pressure and influence at a senior level
• Experience with financial forecasting, budgeting, and analysis
• Working knowledge of Health and Safety systems in the cleaning industry
• Strong commercial awareness, financial management, and IT literacy
• Passionate, flexible, trustworthy, with the ability to work to tight deadlines

What's in it for you?

We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get:

• Employee Ownership – You are part of our success!
• 33 days holiday (including bank holidays)
• Company sick pay
• Maternity and paternity leave support
• Life assurance cover
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year – Give back to a cause that matters to you
• Exclusive perks and discounts – More than 250 deals available
• Ongoing training and development – From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards – Celebrating our shining stars all year round

Our commitment to Diversity, Equity and Inclusion

Churchill is an inclusive, equal opportunity employer and seeks to attract, develop and retain the best people from the widest network. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We're happy to help..

Please note: An enhanced DBS check is required for this role

Qualifications:

Key Qualifications

• Management Qualification

Keywords:

Cleaning Account ManagerCleaning Area ManagerArea ManagerContract ManagerFacilities Manager