Account Manager

Profiles Creative; London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading company in the experiential marketing space is seeking an Account Manager to join their client services team. This role involves managing client relationships and delivering events from inception to execution. The ideal candidate will have strong leadership skills and a flair for creative problem-solving, ensuring exceptional service and strategic client engagement in an ambitious team environment.

Qualifications

• Proven experience managing events and activations within an agency.
• Understanding of the production process within experiential.
• Strong leadership and client-facing confidence.

Responsibilities

• Lead creative brainstorms and develop high-impact proposals.
• Manage suppliers from planning to delivery.
• Oversee staffing and live event management activities.

Skills

Event management

Client relationship management

Problem-solving

Attention to detail

Job description

This range is provided by Profiles Creative. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Profiles Creative

Connecting the best Creative Agencies with their next hire into Client Services.

Profiles Creative are hiring for a small, successful and ambitious experiential, events and staffing agency offering full experiential services to clients in both B2C and B2B industries, across retail, drinks, travel, broadcasting, tech and more. We're looking for an Account Manager to join a thriving client services team, where great culture is at the pinnacle. You'll be involved in all aspects of project delivery from concept to live event, working directly with the co-founders and becoming an integral member of the team.

The Role:

• Take smart, strategic client briefs – define scope, ask the right questions
• Lead creative brainstorms and develop high-impact proposals and decks
• Be the client’s go-to – build trust, manage expectations, and deliver exceptional service
• Translate ideas into action – write detailed creative, staffing, and production briefs
• Research venues, suppliers, and cutting-edge tech to bring ideas to life
• Manage suppliers – AV, print, build, catering, logistics – from planning to delivery
• Oversee staffing – from briefing to uniforms, schedules to live event support
• Handle live event management – rig, live, and de-rig
• Juggle logistics – transport, stock, accommodation, staffing, schedules
• Stay plugged into trends and competitors – bring fresh, proactive ideas to the table

The Candidate:

• Proven experience managing events and activations within an agency
• Understanding and experience of the production process within experiential
• Strong leadership and client-facing confidence
• Flawless attention to detail, cool under pressure
• A commercial mindset and problem-solving instinct

This role would suit a Senior AE looking for a step up, or a seasoned account manager with experiential experience. You'll have proven experience and an understanding of the production process. You'll also be happy being a big part, of a small and dynamic team, with a flat hierarchy and where progressive opportunities flourish. Email Charlie at Profiles Creative with your CV - [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Art/Creative, and Production

• Industries

  Marketing Services

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