Account Manager

Arlettie Paris; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a leading luxury sales company as an Account Manager in London, where you will be pivotal in organizing exclusive private sales events. Your role will involve liaising with prestigious brand partners to ensure the success of each sale, focusing on customer satisfaction and operational excellence. Ideal candidates will have a background in business with at least two years of experience in the luxury fashion market, coupled with strong communication and marketing skills. Embrace the opportunity to work in a dynamic environment where your contributions can significantly impact the company’s success.

Qualifications

• Minimum 2 years experience in luxury and fashion industry.
• Entrepreneurial mindset with strong budget management skills.
• Excellent communication and customer service skills.

Responsibilities

• Lead the organization of private sales events from planning to reporting.
• Coordinate with brand partners to optimize sales objectives.
• Manage real-time communications with back-office and field teams.

Skills

Team Management

Marketing Strategy

Communication Skills

Sales Analysis

Education

Business School Degree

Job description

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Direct message the job poster from Arlettie Paris

Arlettie puts the most incredible luxury at the fingertips of those who love it and dream of it. From the greatest fashion houses to the jewellers of the Vendôme and the most prominent designers, Arlettie has been fine-tuning its selections for 25 years.

With more than 300 sales per year in London, Paris and online, Arlettie is the leader in private sales in this market.

Job Description

As an Account Manager in London, you will be in charge of the entire organization of our private sales events in the showroom, from the operational planning to the end of sale reporting with the brand partner.

A true Arlettie ambassador, you will be the privileged interlocutor of our partner Houses and our operational teams to make each event a success in terms of turnover and customer satisfaction.

Your responsibilities will include:

• The organization of the sale in coordination with the brand:

Marketing and defining invitations according to the breakdown of customer files

Analysis of the product offer

Study of price positioning and product segmentation

Define the zoning and merchandising for the offer

Define the sales objectives (transformation rate and turnover) in coordination with management.

• Follow-up and management of the sale:

Brief our field teams on all aspects of the event: Logistics/Inventory, offer, collection, policy/price, merchandising and daily turnover objectives.

Real-time relay with all the back-office teams (management, marketing, HR…) and field teams (floor manager and customer service).

Follow up on turnover and objectives

Implementation of correct measures after analysis of sales indicators,

Proposal of marketing actions to optimize conversion rates and turnover in agreement with the brand partner

Daily brand reporting

• Indicator analysis and sales reporting
• Reporting detailed sales statistics to the brand partner
• Proposal for new operations (event dates, sale structure, location, and commission rate)

Profile Requirements

Coming from a business school background, you justify a similar experience in commercial or merchandising with at least two years in the luxury and fashion industry.

A true entrepreneur, you will be responsible for the operating result of each sale and for maintaining your budget. You will be able to manage the sale organisation as a whole (marketing, logistics, team) by solving event-specific solutions and working well under pressure.

Smiling, dynamic, enthusiastic, persevering, you are concerned with providing quality service at every sale stage. You are passionate about the world of fashion and luxury and have a natural product sensitivity.

You distinguish yourself by your great professional rigour and excellent communication skills (both written and oral).

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Purchasing and Project Management

• Industries

  Retail Luxury Goods and Jewelry and Retail

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