Senior Account Associate - Medical Communications

Real Chemistry

London

Hybrid

GBP 40,000 - 55,000

Full time

14 days+

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Benefits offered by this job

25 days holiday

Private medical insurance

Dental insurance

Pension contributions

Health and wellness reimbursements

Free healthy snacks

Job summary

A global health innovation firm in London is looking for a Senior Account Associate in Medical Communications. The role focuses on project management, client delivery, and team management in a dynamic environment. Candidates should have a relevant degree and experience in client relations. Real Chemistry offers a comprehensive benefit program, flexible working arrangements, and opportunities for professional growth.

Qualifications

At least one year of experience in a professional environment.
Independent thinker with a sense of urgency.
Strong attention to detail and ability to manage multiple tasks.

Responsibilities

Manage day-to-day project management and client relationships.
Lead sections of client calls and face-to-face meetings.
Develop writing skills and conduct research for content.

Skills

Organizational skills

Client relationship management

Time management

Written communication

Strategic thinking

Education

Relevant degree in a scientific subject

Job description

Senior Account Associate - Medical Communications

1 week ago Be among the first 25 applicants

Direct message the job poster from Real Chemistry

It's not every day we have a chance to make the world a healthier place—but here, it’s our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It’s with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It’s our passion. And if you’re still reading, we’re guessing it might be yours too. We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don’t just wish the world was healthier. We leverage tech, data and creativity to make it so. You in?
Job Summary
Real Chemistry is looking for a Senior Account Associate to join our growing team!
As a Senior Account Associate, you will have a strong focus on day-to-day project management and learning how to manage client relationships. You are already able to manage small and medium sized projects from start to finish and will be gaining experience of managing others and delegating. Both clients and your colleagues know they can rely on you to make sensible decisions, and to be efficient and reliable.
What You’ll Do
Client delivery

Take full responsibility for planning ahead and managing your time, priorities and deliverables across your accounts, proactively seeking guidance from your account leads and line manager, if required; highlight risks to project delivery, as necessary
Confidently manage administrative accounts tasks (managing internal & external meeting invites; updating status reports; developing agendas, call notes and timelines, etc.) with minimal senior input
Maintain an awareness of projects across your accounts, flagging key updates to your teams in a timely manner along with suggested next steps/solutions
Manage small to medium-sized projects from start to end, ensuring that they are delivered to cost and deadline, including managing internal and external resource where required
Identify opportunities to delegate effectively (both up and down), matching suitable assignments with more junior team members for their professional development and effective delivery (where applicable)
Demonstrate an understanding of your clients’ needs (building an awareness of their strategy and brand) and preferences in your interactions and the delivery of work
Lead sections of client calls and face-to-face meetings, providing recommendations and counsel to clients, where appropriate
Develop writing skills further; conducting research, drafting the complete first draft, and ensuring content is accurate
Demonstrated proficiency on VVPM, capable of uploading, tagging and managing assets through approval

Team management

Understand the reasons behind why we are doing the programme and project objectives, and be able to effectively communicate these internally and externally
Start to develop your coaching, delegation and briefing (both internally and externally with suppliers) skills, and lead by example; use these approaches to upskill, develop and inspire more junior team members
Buddy new AA/SAA starters

Financial management

Develop a clear understanding of the relevant RC financial processes (e.g. raising job codes, purchase orders, managing Salesforce opportunities, requesting time moves, etc.) and support your account teams as required
Begin to draft budgets, talking your account lead through your rationale
Complete your timesheets and expense claims accurately and on time and take an active role in reviewing timesheets across some of your projects

Agency environment

Immerse yourself in the medical communications and pharma industries, and your client companies and therapy areas: engage with every opportunity to establish an awareness of developments, innovations and trends. Look for opportunities to reflect these in your work and flag your ideas to your teams and wider team to raise your internal profile

This Position Is a Perfect Fit For You If

Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
You are highly organized self-starter, able to work independently and under tight deadlines.

What You Should Have

Relevant degree in a scientific subject
Previous industry experience
Must have at least one year of experience in a professional environment
Highly organised with a mindfulness of deadlines, the ability to manage multiple tasks based on priorities and a strong attention to detail
Independent thinker confident in taking ownership of assets and material development, but a team player who enjoys collaboration
Performs tasks with a sense of urgency and has the confidence to communicate with managers when deadlines will not be met or when issues are foreseeable
Strong written and oral communication and presentations skills
Open minded and eager to learn – the more you put in, the more you get out!
High energy, able to effectively operate in fast-paced, growing and evolving environment

Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.
Real Chemistry offers a comprehensive benefit program and perks, including a primary office location near in Moorgate, 25 days holiday, private medical insurance, dental insurance, and pension contributions. Other perks include health and wellness reimbursements, happy hours, and free healthy snacks to keep you running all day long. Learn more about our great benefits and perks at: http://www.realchemistry.com/ .

Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here .

Seniority level

Seniority level
Mid-Senior level

Employment type

Employment type
Full-time

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Job function
Sales and Business Development
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