Account Manager

Tata Steel UK Limited; Lisburn; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Market competitive salary

35 days holidays per annum

Annual Pay Review

Quarterly Bonus Scheme

Pension scheme (defined contribution)

Job summary

Tata Steel UK is seeking a Junior Account Manager to support a team managing a portfolio of client accounts in Ireland Sales. You will assist with building strong client relationships, delivering excellent service and supporting growth across key markets.

The role involves day-to-day account support, developing plans, and contributing to commercial contracts and SLAs. This is a people-facing position with travel to meet customers as needed.

Qualifications

• Previous experience in sales or customer service (preferred but not essential).
• Track record of building strong, long-lasting relationships.
• Good standard of education.
• Strong communication and organisational skills.
• Confidence in carrying out business analysis and prioritising effectively.

Responsibilities

• Oversee day-to-day deployment of agreed strategies for a portfolio of customers and monitor KPI performance.
• Develop and execute account plans for customers when required.
• Develop commercial contracts and SLAs and drive delivery of these.
• Identify opportunities and value propositions across the customer base.

Skills

Sales

Customer service

Relationship building

Communication skills

Organisational skills

Business analysis

Education

General education

Job description

Interviews will be conducted w/c 5th October 2026

We believe that our strength is not just in our steel but the diversity of our workforce. Our people make the difference.

Would you like to start your career in account management and assist our team in managing a portfolio of client accounts, building strong client relationships, delivering outstanding service, and supporting the growth of our Ireland Sales?

We are looking for an enthusiastic individual with a good general education and a flair and interest in commercial sales who is keen to grow into an Account Manager role.

The Sales & Marketing function is the driving force behind creating one integrated, customer driven company. Sales & Marketing is focused on delivering the company’s aims of becoming customer intimate and to delivering value to customers by:

• Making customers successful in their markets
• Delivering operational excellence
• Offering innovative products & services
• Being responsible in everything we do

The needs of our customers are different in each market sector, so we have created dedicated market sector teams, such as Automotive, Industry Strip, Energy & Power, Lifting and Excavating and Packaging. This enables us to understand and support the customer through one team, and deepen our knowledge of the market, and of the current and future challenges of the business.

As a Junior Account Manager, you will play a pivotal role in driving Sales and driving a positive customer experience.

What you will do:

As a Junior Account Manager, you will support the other Account Managers in the team and act as a key contact between the business and key customers in respect of regular commercial, technical, financial and logistical support activity.

Your key responsibilities will include, but will not be limited to:

• Oversee the day-to-day deployment of agreed strategies and tactics for a portfolio of customers and monitor performance against a number of specific KPI’s
• The ability to develop and execute account plans for customers where required
• To develop effective and clear commercial contracts and Service Level Agreements, taking responsibility for driving the implementation and delivery of these
• The ability to Identify opportunities, value propositions, methods of communication with customers and prospects across the customer base and the whole of the Sector

This is a people facing role where the successful candidate will be out and about, meeting with customers and managing their own diary.

What you will need:

This is a varied and rewarding role, offering great opportunities for personal growth – especially for someone who thrives on delivering excellent customer service.

We’d love to hear from you if you have:

• Previous experience in sales or customer service (preferred but not essential)
• A track record of building strong, long-lasting relationships
• A good standard of education
• Strong communication and organisational skills
• Confidence in carrying out business analysis and prioritising effectively

Ready to make a difference?

For more information or for an informal discussion please contact: [e-mail]

Please note: You may use AI tools to help prepare your application. However, all information must be accurate and based on your own experience. We value genuine, honest responses that reflect who you are.

What we can offer you

Tata Steel UK offers their employees significant benefits packages. For this role, you will benefit from:

• A market competitive salary
• 35 days holidays per annum
• Annual Pay Review
• Quarterly Bonus Scheme – subject to business performance
• One of the UK’s leading defined contribution pension schemes (10% employer contribution / 6% employee contribution)

We also have an extensive list of lifestyle benefits including free onsite parking at all of our sites, an employee assistance programme as well as Employee discount scheme for companies including Vodafone, Jaguar Land Rover and also various local services.

Why us?

Tata Steel is one of the world’s top 10 steel producers. The combined group has an annual aggregate crude steel capacity of more than 33 million tonnes with approximately 80,000 employees across four continents. We’re part of the Tata Group, one of the largest, most diverse conglomerates in the world with businesses in the UK including Tata Steel, Jaguar Land Rover and Tetley Tea.

Sustainability is at the very heart of what we do and we are dedicated to managing our operations responsibly and to continuously improving our performance. Innovating for tomorrow, making a positive impact today.

Tata Steel in the UK is committed to our ambition of reducing energy consumption and to becoming a carbon neutral steelmaker by 2045, to find out more about our journey click here Stoves cooking less carbon – YouTube

To learn more about who we are and what we can offer our future employees, please click on the link to watch the following video: Tata Steel – A place you can thrive – YouTube