Account Manager

Cazoo; Kingston upon Thames; Hybrid; GBP 35,000 - 65,000; Full time

Benefits offered by this job

Annual bonus or commission schemes

Pension: 6% contributed by you, 9% by

Quarterly value-led awards

Referral Bonus: £2,000

25 days holidays

Hybrid role based in Richmond

Family Enhanced leave after 6 months

Volunteer days: 2 per year

AXA Private Healthcare

Bupa Dental

Private GP

Life Assurance: 4× salary

Perks@Work discounts

Annual conference

Job summary

Cazoo in Richmond (Hybrid) seeks an ambitious Account Manager to manage a high-volume SME account base across our automotive advertising products. You’ll use performance analytics to demonstrate value, run a structured call cycle, identify upsell opportunities, and drive long-term retention while negotiating favourable deals.

You'll engage with dealership owners and marketing managers, translate data into clear narratives, and collaborate across teams to hit revenue targets and KPIs in a

Qualifications

• Track record in Account Management, ideally handling a high volume of SME accounts
• Able to converse with dealership owners or marketing managers and adapt style accordingly
• Able to translate data into a clear narrative for non-technical audiences
• Organised, results-driven, and skilled at negotiating beneficial deals

Responsibilities

• Manage a high-volume account base and be the go-to expert for advertising solutions
• Use performance analytics to highlight value and identify trends for dealerships
• Execute structured call cycles to review campaigns, identify upsell opportunities, and secure retention
• Work with autonomy to meet and exceed revenue targets and KPIs through negotiation and relationship management

Skills

High-volume accounts

Analytics & storytelling

Negotiation

Relationship management

Job description

Cazoo, is the ultimate destination for car enthusiasts and buyers alike! As a leader in the market, we pride ourselves on providing unparalleled search tools, expert car guides, insightful reviews, and a comprehensive vehicle price guide. Our mission is simple: to empower buyers to find their perfect car efficiently and with confidence, while also helping automotive retailers reach millions of eager buyers.

At Cazoo, you'll be part of a team that's revolutionising the way people buy and sell cars. If you're ready to drive your career forward in a dynamic, fast-paced environment, Cazoo is the place for you. Join us and be a part of shaping the future of automotive retail!

Reports To: Sales Manager

Contract Type: Permanent

Location: Richmond UK, Hybrid

What You’ll Do

• Manage a high-volume account base, becoming the trusted go-to expert for our suite of advertising solutions.
• Use performance analytics to highlight value, proactively identifying trends that help dealerships stay ahead of the competition.
• Execute a structured call cycle to review campaign performance, identify upsell/cross-sell opportunities, and secure long‑term retention.
• Work with autonomy to meet and exceed revenue targets and performance KPIs through smart negotiation and relationship management.

Who You Are

• You have a track record in Account Management (ideally managing a high volume of SME accounts)
• You can talk shop with a dealership owner or dive into the weeds with a marketing manager, adapting your style to fit the room.
• You don't just see numbers; you see a narrative. You can explain the 'so what' behind the data to a non-technical audience.
• You are naturally organised, results-driven, and enjoy negotiating deals that benefit both the client and the business.

Perks & Benefits

Financials

• We offer an annual bonus scheme or commission plans for our Commercial team.
• We more than match your commitment to your pension, so when you contribute 6% we put in 9%, taking your total up to 15% of your base salary.
• Quarterly value‑led awards with generous cash prizes.
• Referral Bonus: Recommend a colleague, get £2,000.

Work-Life

• 25 days (plus bank holidays)
• Hybrid role, two days a week based in our Richmond office
• Family Enhanced leave after 6 months of service: Maternity/Pregnant Parent Leave: 20 weeks at 100% pay. Paternity/Non‑birth Parent Leave: 12 weeks at 100% pay.
• Volunteer days: We offer 2 volunteer days a year so you can help out wherever matters to you.

Health & Peace of Mind

• AXA Private Healthcare: High-level coverage for you, partners, and dependents—including pre-existing conditions.
• Bupa Dental: Level 2 coverage for cashback on preventative, restorative and emergency care.
• Private GP: 24/7 digital access via Help@Hand.
• Income Protection: 13 weeks of sick pay, before going onto Long term Illness cover with Canada Life.
• Life Assurance: 4× basic salary covered by Unum.
• Specialist Support: Free counseling and menopause/fertility support via Peppy.

Your Growth

• Learning budget and continuous development opportunities. Every manager has a dedicated budget for your specific role development.

The Extras

• Company issued laptop.
• Perks@Work: Discounts at over 30,000 retailers and entertainment venues.
• Annual conference with top tier industry guest speakers.
• Whether it’s our Summer bash or the annual festive party, we make sure we take the time to bring everyone together and celebrate in style.
• Free food & drinks in the office.
• We’re proud partners of Brentford FC, and we share the rewards with you. From tickets to matches to the bucket‑list opportunity to actually play on the pitch yourself, we bring you closer to the action.

We are on a mission to create a culture where all our teams are inspired to share their passion, talents and ideas with equal opportunities for growth and career development throughout both of our brands. We know that a diverse and inclusive team drives creativity and makes both our brands stronger. That’s why we’re committed to discovering new talent and employing people who reflect the nature of the society around us, so that when you join Motors you can be you!