Account Manager

Thermo Fisher Scientific Inc.; Hemel Hempstead; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to drive customer engagement in the Chromatography and Mass Spectrometry Division. This role involves building strong client relationships, developing tailored sales strategies, and collaborating with internal experts to deliver optimal solutions. The successful candidate will enjoy a supportive environment with comprehensive training, enabling them to excel in a fast-paced commercial setting. With a competitive salary and benefits package, this position offers a unique opportunity to contribute to a mission that prioritizes health, safety, and innovation in scientific advancements.

Benefits

Annual Bonus

Contributory Pension

Private Medical Insurance

Flexible Benefits

Qualifications

• Bachelor’s degree in Chemistry, Biology, or related fields required.
• Strong motivation and interpersonal skills essential for customer relations.

Responsibilities

• Identify new client opportunities and develop growth strategies.
• Expand account penetration and maintain a pipeline of opportunities.
• Lead collaboration with internal resources to provide technical expertise.

Skills

Sales Experience

Interpersonal Skills

Customer Relationship Management

Analytical Skills

Motivation

Team Collaboration

Education

Bachelor’s degree in Chemistry

Bachelor’s degree in Biology

Equivalent combination of education and experience

Tools

MS Office

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

We have a phenomenal opportunity to start your career as an Account Manager where you will be responsible for serving our customers with the full suite of products from within the Chromatography and Mass Spectrometry Division (CMD), which includes instrumentation, software, service, and consumables. Customers served will include but are not limited to: Pharma QA/QC, Environmental, Industrial, food safety, Healthcare, Academic, Pharmaceutical R&D/drug development, and BioPharma R&D.

Previous sales experience of instrumentation is an advantage; however, we will consider applications from candidates with experience using relevant instrumentation in a laboratory environment who are considering a change in career direction.

Territory: Cambridge and East Anglia

What will you do:

Selling Agility

• Identifies and prioritizes new client opportunities and develops solution implementation and growth strategies.
• Leads and nurtures account relationships to drive expansion and renewals across the full CMD portfolio (analytical instruments, consumables, services).
• Works collaboratively with customers, internal resources, and specialists to identify, document, and confirm the best technology choice to meet customer needs.
• Provides quotation, negotiates contracts, and closes orders after identifying and engaging all stakeholders in the buying process.
• Applies data and metrics to develop and report on account development strategies and tactics.

Drives Growth

• Expands current account penetration and share of wallet. Grows organically, broader and deeper with all primary products.
• Develops sales strategies to meet plan and expand business within assigned territory; maintains a pipeline of opportunities to meet or exceed all sales objectives.
• Uses sales tools to optimally own the accounts and forecast in an accurate and timely manner.
• Maintains awareness of competitors and industry activity and introduces new products and services as available.

Leadership

• Leads collaboration and coordinates with internal technical resources to provide technical expertise.
• Attends and runs technical business meetings, and when required, attends trade shows, user meetings, and other customer events.
• Exchanges sales leads within and across Thermo Fisher Scientific commercial divisions.
• Works authoritatively in a team selling environment engaging the best internal company resources to solve customer challenges.

What we need from you:

• Bachelor’s degree in Chemistry, Biology, or other applied sciences fields, or equivalent combination of education and experience.
• Strong motivation to serve our customers and overachieve in a dynamic commercial environment.
• Excellent interpersonal skills, both written and oral, and the ability to build and sustain long-lasting relationships with customers.
• Ability to work well autonomously and as part of a team.
• Proficient in English, both written and oral.
• Full UK driving licence.
• Computer proficiency in MS Office and other related programs.
• Willingness to learn the technical aspects of Thermo Fisher Scientific’s scientific product portfolio, application workflows, and selling skills. Comprehensive sales and product training will be provided to the successful candidate.
• Ability to travel to customer locations up to 80%, including overnight travel.
• Demonstrate Thermo Fisher Scientific values – Integrity, Intensity, Innovation, and Involvement.

What’s in it for you:

We offer a competitive base salary, annual bonus, contributory pension, private medical insurance, as well as additional flexible benefits!

At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner, and safer.