Account Manager

Faith Recruitment Ltd; Greenham; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Uncapped commission

OTE £40,000 in Year 1

31 days annual leave

Company pension

Training & onboarding

Team socials

Job summary

Faith Recruitment Ltd is seeking an Account Manager in Ascot. The role combines account management, customer service and sales to build strong client relationships and identify opportunities.

You will manage client and partner relationships, handle enquiries, and work towards monthly targets with CRM updates. The position is office-based, offering a competitive salary plus uncapped commission and comprehensive training.

Qualifications

• Experience in account management or client relations with a sales flavour.
• Ability to meet targets in a commercial, customer-focused environment.
• Strong communication and relationship-building skills are essential.

Responsibilities

• Build and maintain strong client and partner relationships.
• Manage inbound/outbound communications via phone, email, and digital channels.
• Handle enquiries and support with escalations when required.

Skills

Account Management

Sales

Customer Service

Relationship-building

Targets

Communication

Organisational skills

Excel

Tools

CRM

MS Office / Excel

Job description

Account Manager Ascot

£25,000 - £30,000 + Uncapped Commission (OTE £40,000 in Year 1)

The Role

An exciting opportunity for an ambitious and customer-focused Account Manager to join a growing and fast-paced business. This role combines account management, customer service, and sales, making it ideal for someone who enjoys building relationships, identifying opportunities, and delivering an excellent client experience.

You will be responsible for managing client and partner relationships, handling enquiries, generating business opportunities, and working towards individual and team targets. This is a fantastic opportunity for someone looking to develop their career within a supportive and rewarding sales environment.

Key Responsibilities

• Build and maintain strong relationships with clients and partners.
• Manage inbound and outbound communications via telephone, email, and digital channels.
• Handle customer enquiries and support with escalations when required.
• Identify and develop new business opportunities through referrals, existing relationships, and online channels.
• Work towards monthly and quarterly performance targets.
• Produce regular reports and analyse data to identify trends and opportunities.
• Keep CRM systems and customer records updated accurately.
• Continuously seek ways to improve performance and customer satisfaction.

Skills & Experience

• Previous experience within a property/estate agency would be desirable: Account Management, Sales, Business Development, Customer Service, or Client Relationship role.
• Strong communication and relationship-building skills.
• Proven ability to work towards targets in a commercial environment.
• Confident and professional telephone manner.
• Strong organisational skills with the ability to manage multiple priorities.
• Good IT skills, including Microsoft Office, particularly Excel.
• Self-motivated, proactive, and results-driven approach.
• Ability to work effectively both independently and as part of a team.

What's on Offer?

• Competitive basic salary plus uncapped commission structure.
• Expected first-year OTE of £40,000.
• 31 days annual leave, including bank holidays.
• Company pension scheme.
• Full training, onboarding, and ongoing support.
• Quarterly team socials and incentives.
• Genuine opportunities for career progression and development.
• Monday - Friday 9am - 5pm, office based

Why Apply?

This is an excellent opportunity to join a growing business that values hard work, ambition, and customer service. You'll be part of a collaborative team environment with excellent earning potential, comprehensive training, and clear progression opportunities.

If you're motivated by building relationships and delivering results, we'd love to hear from you