Account Manager

Confidential; Tunbridge Wells; On-site; GBP 26,000 - 40,000; Full time

Job summary

Confidential in Tunbridge Wells seeks an Account Manager to drive new client acquisition and manage relationships with estate agents and introducers. You will discuss legal needs around property transactions, present tailored solutions, and negotiate terms to close deals.

Regular face-to-face meetings and travel across London and the South East are expected. A sales background and excellent phone skills are essential for achieving targets and KPIs in this role.

Qualifications

• Excellent telephone skills essential for proactive outreach and client conversations.
• Sales experience and a track record of meeting targets and KPIs.
• Strong relationship-building abilities with agents and introducers.

Responsibilities

• Client Outreach & Quotation: contact potential clients by phone to understand needs and provide tailored quotations.
• Relationship Management: build and maintain relationships with agents and introducers.
• Business Development: identify and pursue new business opportunities through market research and lead generation.
• Collaboration & Coordination: work with Legal and Client Services for smooth transitions from contact to instruction.
• Ongoing Client & Agent Support: follow-up, address questions, and document interactions.

Job description

Account Manager, Property/ Estate Agents / Legal, Tunbridge Wells, Kent £26 K Base, £40 K OTE

This leading conveyancing entrepreneurial business is requiring an Account Manager. As an Account Manager, you will play a key role in bringing in new clients and building strong, long-lasting relationships with agents. You'll be responsible for reaching out to potential clients to understand their legal needs around property transactions and offer tailored solutions to match.

Excellent telephone skills are essential, as you'll need to confidently contact prospects, have meaningful conversations, and clearly explain our legal services. You'll handle the full process of engaging with clients over the phone, providing detailed information, answering questions, and building trust to generate interest. Your sales experience will be vital when presenting our services, negotiating terms, and closing deals. The role will involve

regular face-to-face meetings and travel across London and the South East

You'll be working to meet sales targets and KPIs, so strong people skills, a strategic approach, and a proven track record in sales are all vital to your success. In this role, you'll help drive the company's growth while ensuring clients are satisfied and well looked after.

Key Responsibilities

• - Client Outreach & Quotation
• Proactively contact potential clients by phone to introduce our services, understand their individual needs, and provide tailored quotations.
• - Relationship Management
• Build and maintain strong working relationships with our network of agents and introducers.
• - Business Development
• Identify and pursue new business opportunities through market research, networking, and lead generation.
• - Collaboration & Coordination
• Work closely with our Legal and Client Services teams to ensure smooth transitions from initial contact to formal instruction.
• - Ongoing Client & Agent Support
• Provide ongoing support to clients and agents by conducting follow-up calls, addressing any questions or concerns, and ensuring all interactions are accurately documented.

Candidates from an Estate Agent / Property background are preferred