Account Manager

HCL Technologies Limited; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

HCL Technologies Limited is seeking an experienced Account Manager to own and expand client relationships within assigned accounts in the Greater London area. You will drive revenue growth, ensure client satisfaction, and secure long-term partnerships by delivering value-aligned IT services and solutions.

The role requires managing multi-year account plans and leading negotiations to renew contracts and pricing discussions.

Qualifications

• Experience managing large client portfolios with enterprise reach.

Responsibilities

• A single point of accountability for the client, ensuring seamless delivery of services, cross, upsell of IT solution aligned to customer business objectives
• Develop and execute multi-year account plan alignment with customer priorities and industry trends
• Responsible for Account Performance in terms of Revenue, Profitability, payment cycles and growth
• Ensure high-quality delivery of contracted services and solutions
• Partner with delivery leadership to address risk, optimize performance and ensure client satisfaction
• Leads contract negotiations, renewals and pricing discussions

Skills

Account management

Client relationship

Negotiation

Strategic planning

Job description

To be responsible for owning and expanding client relationship with customers to drive revenue growth, client satisfaction and long-term partnership with assigned accountsManages accounts with a typical size of 10-30M Portfolio

Key Responsibilities

• A single point of accountability for the client, ensuring seamless delivery of services, cross, upsell of IT solution aligned to customer business objectives
• Develop and execute multi-year account plan alignment with customer priorities and industry trends
• Responsible for Account Performance in terms of Revenue, Profitability, payment cycles and growth
• Ensure high-quality delivery of contracted services and solutions
• Partner with delivery leadership to address risk, optimize performance and ensure client satisfaction
• Leads contract negotiations, renewals and pricing discussions

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 230,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September2026totaled $14.8billion.