Account Manager

PaymentGenes; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

PaymentGenes is seeking a Senior Account Manager to join a new client team in London. You will manage a portfolio of PSP and acquiring clients, acting as a trusted commercial and operational partner across payments activities.

You will deepen client relationships, understand client payment flows and work with Product, Operations and Sales to deliver solutions that meet client needs in a fast-growing fintech environment.

Qualifications

• Portfolio of PSP or acquirer clients experience.
• Strong knowledge of acquiring and card processing.
• Proven ability to build long-term client partnerships.

Responsibilities

• Own a portfolio of PSP and acquirer clients, managing relationships, performance and ongoing commercial activity.
• Build strong relationships across client organisations, from operational and technical stakeholders through to senior decision-makers.
• Develop a deep understanding of client payment flows, processing models and business requirements.
• Identify opportunities to expand and strengthen client relationships across payments, FX, accounts and wider financial infrastructure.
• Work closely with internal Product, Operations, Sales and technical teams to resolve issues and deliver against client needs.

Skills

Portfolio mgmt

Payments ecosystem

Relationship mgmt

Acquirer know-how

Cross-functional

Job description

Senior Account Manager

Hybrid | London, United Kingdom

Role Overview

A fast-growing B2B financial infrastructure business is launching a dedicated client team focused on PSPs and acquirers and is looking for a (Senior) Account Manager to join the build-out.

You’ll manage a portfolio of new and existing PSP and acquiring clients, becoming a trusted commercial and operational partner across their payment activities. The role requires a strong understanding of acquirer ecosystems, card processing and payment collection mechanics, with plenty of scope to deepen relationships and identify opportunities across the wider platform.

Key Responsibilities:

• Own a portfolio of PSP and acquirer clients, managing relationships, performance and ongoing commercial activity.
• Build strong relationships across client organisations, from operational and technical stakeholders through to senior decision-makers.
• Develop a deep understanding of client payment flows, processing models and business requirements.
• Identify opportunities to expand and strengthen client relationships across payments, FX, accounts and wider financial infrastructure.
• Work closely with internal Product, Operations, Sales and technical teams to resolve issues and deliver against client needs.

Ideal Candidate:

• Must have managed a portfolio of PSP and/or acquirer clients.
• Strong understanding of acquiring, card processing, payment collection and the wider payments ecosystem.
• Commercially minded relationship manager who can identify opportunities and build long-term client partnerships.