Account Manager

Ukconnect; Farnborough; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Company-wide bonus scheme

25 days annual leave

Enhanced Pension

Enhanced Maternity/Paternity Leave

Free Parking

Café, Gym and Restaurant on-site

Job summary

UK Connect Ltd is seeking an Account Manager to oversee a portfolio of strategic customers and drive revenue growth. You will nurture warm customer relationships, convert inbound opportunities and collaborate with Marketing and SDR teams to close new logos.

You will join a fast-moving technology business at an exciting growth stage, with an established customer base and the freedom to build your own success within a supportive commercial team at UK Connect.

Qualifications

• B2B account management experience with revenue growth responsibility.
• Experience converting inbound or marketing-generated leads into new business.
• Strong sales drive and desire to win new business.
• Excellent commercial awareness for identifying growth opportunities.
• Strong negotiation, presentation and communication skills.
• CRM discipline with pipeline, forecasting and customer data management.

Responsibilities

• Manage and develop a portfolio of strategic accounts and build long-term relationships.
• Identify cross-sell and upsell opportunities within existing customers.
• Convert marketing-generated leads into sales opportunities and wins.
• Manage end-to-end sales process and onboarding of new logos.
• Deliver excellent customer experiences as trusted advisor.
• Maintain accurate forecasts, pipeline and CRM records.
• Aim to achieve revenue, retention and new business targets.

Skills

Account management

Sales

CRM management

Negotiation

Lead conversion

Stakeholder communication

Tools

CRM software

Job description

Salary:Up to £ 4 0,000.00 ( + un capped commission )

Company:UK Connect Ltd

Department:Commercial Operations

Employment:Full Time, Permanent

Location:UK Connect HQ, Farnborough

This is a high-impact sales role for someone who wants warm customer relationships, qualified inbound opportunities and genuine scope to grow revenue in a fast-moving technology business. You’ll join at an exciting stage of UK Connect’s growth, with an established customer base, strong market credibility and the freedom to build your own success within a supportive commercial team.

Role Summary

As an Account Manager at UK Connect, you’ll be responsible for managing a portfolio of strategic customers while playing a key role in driving new business growth. This is a commercially focused sales role that combines relationship management with the excitement of winning new logos. You’ll inherit well-established customer relationships, ensuring our clients continue to receive an experience while identifying opportunities to grow existing accounts. Alongside this, you’ll work closely with our Marketing team and SDR to convert qualified inbound leads to revenue-generative opportunities. You’ll have the support you need to succeed but you’ll also bring drive and commercial instinct to turn conversations into customers.

If you’re someone who enjoys building trusted relationships but is equally motivated by closing new business, you’ll thrive in this role. As UK Connect continues its exceptional year-on-year growth, we’re looking for an ambitious sales professional who wants to make a genuine impact and grow with us.

About UK Connect

UK Connect is the leading national provider of advanced wireless connectivity, IOT solutions and professional services. We are the market leader in the UK construction sector. We enable our customers to solve their most critical technology challenges, enabling IOT technologies and Digital Transformation. We remain dedicated to connecting the disconnected, utilising enterprise-grade wireless technologies such as 5G FWA, LEO Sat, Wi-Fi and 5G Private Cellular Networks, to name a few.

Established in 2013 , UK Connect connects thousands of sites yearly to advanced wireless communications and IOT Solutions.We are a small but agile business who passionately believe in our three core values: “Collective Experts, Thinking Differently and Getting it Done ”.

About You

You’re passionate about sales and take pride in delivering an outstanding customer experience. You enjoy developing long-term relationships but are equally energised by winning new business and achieving commercial success. You have strong commercial acumen, are highly organised and understand the importance of maintaining excellent CRM discipline. You’re confident engaging with senior decision makers, asking the right questions and uncovering opportunities that create value for both the customer and UK Connect.

You’ll be comfortable managing multiple priorities, collaborating across departments and taking ownership of your results. Experience within construction or connectivity would be advantageous but isn’t essential – we’re looking for someone with the right mindset, curiously and the desire to succeed.

Key Responsibilities

• Manage and develop a portfolio of strategic and key customer accounts, building trusted long-term relationships.
• Identify and deliver cross-sell and upsell opportunities within existing customers to maximise account value
• Convert qualified marketing-generated leads into sales opportunities and new customer wins
• Manage the sales process from end-to-end, including the successful onboarding of any new logos
• Deliver exceptional customer experiences by acting as a trusted advisor and customer advocate
• Maintain accurate sales forecasts, pipeline management and customer records within the CRM
• Consistently achieve revenue, retention and new business targets

Experience

We’re more interested in your attitude and commercial capability than industry experience, but the ideal candidate will demonstrate :

• A proven track record in B2B Account Management with responsibility for revenue growth
• Experience converting inbound or marketing-generated leads into new business customers
• A genuine passion for sales with a strong desire to win new business
• Excellent commercial awareness with the ability to identify and develop sales opportunities
• Strong negotiation, presentation and communication skills
• Excellent CRM discipline with experience managing pipeline, forecasting and customer data
• The ability to build credibility and influence stakeholders at all levels
• A proactive and self-motivated approach with a focus on achieving results and delivering revenue targets
• Experience with telecommunications, technology, managed services or construction sector would be advantageous but not essential
• Knowledge of connectivity and wireless technologies would be beneficial, although full product training will be provided

Company Culture and Values

We have been a certified Great Place to Work for six years running and care about the communities we impact . We give a percentage of our profits each year to our charity, the Farr Foundation, which supports children in getting into STEM subjects. Last year, we supported over 15,000 children.

What\'s In It for You?

You can make a real difference to our business. We are not like other businesses with shareholders to impress, or unrealistic objectives . At UK Connect, we take a long-term view of things, meaning our focus is on fully funded personal and professional development, helping you work to the best of your abilities.

Benefits:

• Company-wide bonus scheme
• 25 days annual leave as standard, with options to increase up to 35 days annual leave
• Unique benefits points scheme giving access to lucrative offerings (cash vouchers, Merlin passes, National Trust passes, and more)
• Enhanced Pension
• Enhanced Maternity/Paternity Leave
• Death in Service (4x salary)
• Unique benefits points scheme giving access to lucrative offerings
• Opportunity to work in a company recognised for its efforts to become the best workplace (Great Place to Work)
• Work within a company whose Executive Chairman has been recognised as ‘One to Watch’ in The LDC Top 50 Most Ambitious Business Leaders Programme
• Modern and progressive office space
• Free Parking
• Café, Gym and Restaurant on-site
• Opportunity to work with a dynamic and innovative team
• Chance to make a significant impact on the growth of a successful company