Account Manager

Sagacity; England; On-site; GBP 32,000 - 52,000; Full time

Job summary

Sagacity is seeking a well-organised, data-literate account manager to own a portfolio of smaller clients, drive growth within those accounts and support an AD on larger engagements.

You will explain data quality concepts, build simple account plans and coordinate with analysts, developers and PMs to deliver on time, while maintaining strong client service.

Qualifications

• Explain data quality basics with examples from own work.
• Has spotted and progressed at least one upsell or new project with an existing client.
• Manages competing demands across several clients with attention to detail.

Responsibilities

• Be the main contact for a set of smaller clients and manage revenue targets.
• Support an AD on larger accounts and contribute to the AD's target.
• Collaborate with analysts, developers and PMs to deliver on time.

Skills

Data knowledge

Commercial instinct

Organisation & client service

Tools

FastStats

Job description

You will be a well-organised, data-literate account manager with 2+ years' experience, who already looks for growth in their accounts and wants to step up towards AD. You'll be the go-to contact for a set of smaller clients with your own revenue target, and support an AD on larger accounts, contributing to that AD's target.

Must-have 1: Working data knowledge

You should be able to explain, in plain English and with examples from their own work:

• Data quality basics: matching, de-duplication, suppression, address validation
• What a Single Customer View is and why clients want one
• How prospect data, enrichment and segmentation are used in marketing campaigns

Must-have 2: Commercial instinct

• Has spotted and progressed at least one upsell, cross-sell or new project with an existing client
• Comfortable owning a revenue number, even a modest one
• Numerate and commercially aware; can build a simple account plan or pricing proposal

Must-have 3: Organisation and client service

• Manages competing demands across several clients; tight time management and attention to detail
• Clear written and verbal communicator: status reports, proposals, client meetings
• Works well with analysts, developers and project managers to deliver on time

Background likely to fit

• 2+ years in data for marketing, data services, a data bureau, DM agency or marketing service provider
• Current titles such as Account Manager, Client Manager, Account Executive, Consultant, Client Services Executive, Customer Success Manager, or a Data Analyst who has moved client-facing
• Sector exposure to energy, water, telecoms, financial services, charity or retail is a plus
• FastStats or similar: a bonus, not essential