Account Director

Sagacity; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Sagacity in London is seeking a commercially driven data professional who owns key accounts and revenue targets, turning client data problems into practical data solutions.

You will work with client data and CRM teams, collaborate with analysts and project teams to deliver scoping, value realization, and upsell opportunities.

Qualifications

• 4+ years in data for marketing, data services, or a data/insight consultancy.
• Experience with data cleansing, de-duplication, address validation, and SCV projects.
• Ability to write proposals, shape scopes of work, and negotiate pricing at senior level.

Responsibilities

• Grow existing accounts through upsell, cross-sell and new projects.
• Sell consultatively by starting with client problems and proposing data solutions.
• Collaborate with analysts, developers and project teams to deliver on scope.
• Manage an Account Manager and maintain client relationships at executive level.

Job description

You will be a commercially driven data person who owns key accounts and a revenue target, and can hold their own in a room with a client's data or CRM team. You don't need to code. You do need to turn a client's business problem into a data solution and explain it simply.

Must-have 1: Data knowledge

You will be the main contact for big-brand clients, so they need real, hands-on understanding of:

• Data cleansing and data quality: matching, de-duplication, suppression, address validation
• Single Customer View (SCV) projects: what they involve and why clients need them
• Prospect data and data enrichment for marketing
• Segmentation and propensity modelling
• Ideally, some exposure to customer analytics such as lifetime value modelling, or revenue/billing assurance

Must-have 2: Commercial drive

This is not a pure account management or service role. You will:

• Have a track record of growing existing accounts through upsell, cross-sell and new projects
• Sell consultatively: start with the client's problem rather than a product, spot opportunities, write proposals and shape scopes of work
• Be comfortable negotiating pricing at senior level
• Be happy being measured on revenue, and actively want that

Must-have 3: Relationships and delivery

• Comfortable with heads of department and C-suite, and with the client's data and operations teams
• Works well with our analysts, developers and project teams to set realistic scopes and keep clients happy through delivery
• Able to line-manage and develop an Account Manager

Background likely to fit

• 4+ years in data for marketing, data services, or a data/insight consultancy
• Data bureaus, DM agencies and marketing service providers
• Client-side experience with brands in energy, telecoms, financial services/insurance, retail or utilities
• FastStats or similar tools: a bonus, not essential