Account Manager

Sagacity; City Of London; On-site; GBP 35,000 - 52,000; Full time

Job summary

Sagacity is seeking a well-organised, data-literate Account Manager with 2+ years' experience to drive growth in a portfolio of smaller clients and support a more senior AD on larger accounts.

You will be the go-to contact for your set of clients, own revenue targets, and work with analysts, developers and PMs to deliver value on time. The role requires commercial instinct, strong organisation and clear communication.

Qualifications

• Must demonstrate data quality basics: matching, de-duplication, suppression, address validation.
• Proven ability to build a Single Customer View conceptually and explain its value to clients.
• Experience using prospect data, enrichment and segmentation in campaigns.

Responsibilities

• Manage a portfolio of smaller clients and act as the go-to contact, while supporting a senior account director on larger accounts.
• Own revenue targets for your set of clients and contribute to account growth through upsell/cross-sell where possible.
• Prepare status reports, proposals and communications; maintain clear written and verbal updates with clients and internal teams.

Skills

Data knowledge

Commercial instinct

Organisation & client service

Job description

You will be a well-organised, data-literate account manager with 2+ years' experience, who already looks for growth in their accounts and wants to step up towards AD. You'll be the go-to contact for a set of smaller clients with your own revenue target, and support an AD on larger accounts, contributing to that AD's target.

Must-have 1: Working data knowledge

You should be able to explain, in plain English and with examples from their own work:

• Data quality basics: matching, de-duplication, suppression, address validation
• What a Single Customer View is and why clients want one
• How prospect data, enrichment and segmentation are used in marketing campaigns

Must-have 2: Commercial instinct

• Has spotted and progressed at least one upsell, cross-sell or new project with an existing client
• Comfortable owning a revenue number, even a modest one
• Numerate and commercially aware; can build a simple account plan or pricing proposal

Must-have 3: Organisation and client service

• Manages competing demands across several clients; tight time management and attention to detail
• Clear written and verbal communicator: status reports, proposals, client meetings
• Works well with analysts, developers and project managers to deliver on time

Background likely to fit

• 2+ years in data for marketing, data services, a data bureau, DM agency or marketing service provider
• Current titles such as Account Manager, Client Manager, Account Executive, Consultant, Client Services Executive, Customer Success Manager, or a Data Analyst who has moved client-facing
• Sector exposure to energy, water, telecoms, financial services, charity or retail is a plus
• FastStats or similar: a bonus, not essential