Account Manager

Churchill Group; Bedford, Northampton; Presencial; GBP 32.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company car or car allowance

Performance bonuses

Employee recognition program

Training & development

Wellbeing initiatives

Descripción de la vacante

Churchill Group in Bedfordshire and surrounding areas seeks an experienced Cleaning Account Manager to lead contracts across Bedford and Northampton. You will direct a large team of operatives and supervisors to deliver high service standards and nurture strong client relationships.

The role emphasizes leadership, budgeting, health and safety compliance, and continuous improvement. You’ll manage recruitment, performance reviews, reporting, and contract reviews with clients to ensure alignment

Formación

• Proven leadership and motivational skills with ability to plan, manage pressure and influence at all levels.
• Experience in financial forecasting, budgeting and performance analysis.
• Solid understanding of Health & Safety systems within the cleaning industry.

Responsabilidades

• Build and maintain strong client relationships, ensuring consistently high satisfaction levels.
• Oversee and uphold the quality of service delivery across all sites.
• Recruit, manage, and coach cleaning teams, fostering a motivated and high-performing workforce.
• Conduct regular reports, audits, and project reviews to support the Operations Manager and meet contractual requirements.
• Lead contract and specification review meetings with clients to ensure ongoing alignment.
• Ensure full compliance with Health & Safety procedures and legislation.
• Identify opportunities for continuous improvement, cost efficiencies, and account growth.

Conocimientos

Leadership

Financial forecasting

Health & Safety

Client relationship management

Team management

Descripción del empleo

Location: Sites around Bedford and Northampton

Salary: £35,000 + company car or car allowance

We’re looking for an experienced

Cleaning Account Manager

to join our growing

portfolio of contracts and sites in and around the Bedford and Northampton area. With several exciting new business wins in the area, there’s never been a better time to become part of our expanding team.

In this dynamic and fast-paced role, you’ll lead and inspire a large team of Cleaning Operatives and Supervisors to deliver exceptional service standards across the contracts. Your leadership, people management, and client relationship skills will be vital in ensuring continued success and client satisfaction.

Cleaning Account Manager

you will:

• Build and maintain strong client relationships, ensuring consistently high satisfaction levels.
• Oversee and uphold the quality of service delivery across all sites.
• Recruit, manage, and coach cleaning teams, fostering a motivated and high-performing workforce.
• Conduct regular reports, audits, and project reviews to support the Operations Manager and meet contractual requirements.
• Lead contract and specification review meetings with clients to ensure ongoing alignment.
• Ensure full compliance with Health & Safety procedures and legislation.
• Identify opportunities for continuous improvement, cost efficiencies, and account growth.

Cleaning Account Manager

you will have:

• Proven leadership and motivational skills, with the ability to plan ahead, manage pressure, and influence at all levels.
• Experience in financial forecasting, budgeting, and performance analysis.
• A solid understanding of Health & Safety systems within the cleaning industry.

This is an excellent opportunity for a driven professional who takes pride in maintaining high standards and delivering outstanding results. If you’re ready to take the next step in your cleaning management career, we’d love to hear from you.

What we offer you

The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

What’s in it for you?

We believe in rewarding talent and creating a workplace where everyone feels valued. Here’s what you’ll get:

• Employee Ownership – You are part of our success!
• Maternity and paternity leave support
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year – Give back to a cause that matters to you
• Exclusive perks and discounts – More than 250 deals available
• Ongoing training and development – From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion – Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards – Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We’re happy to help..

Please note: Security clearance (enhanced DBS) and Vetting is required for this role.

Qualifications:

Key Qualifications

• Management Qualification

Keywords:

cleaning account managercleaning area managercleaning contract manager

Bedfordshire Hospitals NHS Foundation Trust

Bedfordshire Hospitals NHS Foundation Trust