Account Manager

Churchill Group; Kingstone; On-site; GBP 31,000 - 37,000; Full time

Benefits offered by this job

Employee Ownership

33 days holiday

Sick pay

Parental leave

Life cover

GP access

Mental health support

Volunteering days

Discounts

Training & development

Wellbeing program

Diversity & Inclusion

Job summary

Churchill Group is seeking an experienced Cleaning Account Manager to oversee a portfolio of sites in the Stoke-on-Trent, Stafford and Walsall area. You’ll lead a large team of Cleaning Operatives and Supervisors to deliver outstanding service.

Role requires proven leadership, client relationship skills, and expertise in budgeting and health & safety within the cleaning sector. Attractive benefits and progression opportunities are included.

Qualifications

• Proven leadership and motivational skills; ability to plan ahead and influence at all levels.
• Experience in financial forecasting, budgeting, and performance analysis.
• A solid understanding of Health & Safety systems within the cleaning industry.

Responsibilities

• Build and maintain strong client relationships with high satisfaction levels.
• Oversee and uphold service delivery quality across all sites.
• Recruit, manage, and coach cleaning teams for high performance.
• Conduct reports, audits, and reviews to support contractual requirements.
• Lead contract and specification review meetings with clients.
• Ensure full Health & Safety compliance and drive improvements.

Skills

Leadership

Client relations

Budgeting

Health & Safety

Team management

Job description

£34,000 to £34,000 per year, Competitive

Contract Type:

Permanent

Hours:

Full time

Disability Confident:

No

Closing Date:

05/12/2026

About this job

Location: Sites around Stoke-on-Trent, Stafford and Walsall Salary: £34,000 + company car We’re looking for an experienced Cleaning Account Manager to join our growing Cleaning Division, overseeing a portfolio of mainly education sites and some commercial offices in and around the Stoke-on-Trent, Stafford and Walsall area.

With several exciting new business wins in the area, there’s never been a better time to become part of our expanding team.

In this dynamic and fast-paced role, you’ll lead and inspire a large team of Cleaning Operatives and Supervisors to deliver exceptional service standards across the contracts.

Your leadership, people management, and client relationship skills will be vital in ensuring continued success and client satisfaction.

As a CleaningAccount Manager,you will:

Build and maintain strong client relationships, ensuring consistently high satisfaction levels.

Oversee and uphold the quality of service delivery across all sites.

Recruit, manage, and coach cleaning teams, fostering a motivated and high-performing workforce.

Conduct regular reports, audits, and project reviews to support the Senior Account Manager and meet contractual requirements.

Lead contract and specification review meetings with clients to ensure ongoing alignment.

Ensure full compliance with Health & Safety procedures and legislation.

Identify opportunities for continuous improvement, cost efficiencies, and account growth.

As a CleaningAccount Manager,you will have:

Proven leadership and motivational skills, with the ability to plan ahead, manage pressure, and influence at all levels.

Experience in financial forecasting, budgeting, and performance analysis.

A solid understanding of Health & Safety systems within the cleaning industry.

This is an excellent opportunity for a driven professional who takes pride in maintaining high standards and delivering outstanding results.

What we offer you The opportunity to be part of one of the fastest growing specialist FM providers in the UK. This means that as our teams continue to grow, so can you.

What’s in it for you?

We believe in rewarding talent and creating a workplace where everyone feels valued.

Here’s what you’ll get:

• Employee Ownership
• You are part of our success! - 33 days holiday (including bank holidays)
• Company sick pay
• Maternity and paternity leave support
• Life assurance cover - 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year
• Give back to a cause that matters to you
• Exclusive perks and discounts
• More than 250 deals available
• O ngoing training and development
• From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion
• Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition & rewards
• Celebrating our shining stars all year round Our Commitment to Inclusion We are committed to creating a workplace where everyone belongs.

As an inclusive and equal-opportunity employer, we welcome applicants from all backgrounds and experiences.

We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Reasonable adjustments Please let us know if there are any adjustments we can make to support you during our recruitment process.

We’re happy to help.. Please note: Security clearance (Enhanced DBS) and Vetting is required for this role.

Qualifications: Key Qualifications Management Qualification Keywords: Cleaning Account ManagerCleaning Area ManagerArea ManagerAccount Manager

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