Account Manager

The Underfloor Heating Store; Basildon; On-site; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Monthly bonus

On-target earnings enhancements

Employee discounts

Life assurance

Extended family policy

Mental Health support

Job summary

The Underfloor Heating Store in Basildon is seeking an experienced Account Manager to own and grow a national merchant customer base, managing accounts worth several millions in annual sales.

You will be based five days a week in our Basildon office, focusing on supporting the City Plumbing network and other national builders’ merchants with underfloor heating solutions, and you will develop new business through proactive outreach.

Qualifications

• Prior account management experience with national or international merchants.
• Experience in the construction industry is essential.
• Background in plumbing/heating is a plus but not required.
• Proactive, outbound sales mindset with strong relationship skills.

Responsibilities

• Manage B2B relationships across national merchants such as City Plumbing, Travis Perkins, and Jewson.
• Design and sell underfloor heating systems for merchant end customers.
• Proactively hunt for new business by reaching out to new branches.
• Negotiate with national and international merchants as their go-to underfloor heating expert.

Skills

Account management

National merchants

Outbound sales

Relationship management

Job description

BelongWithUs

We are actively seeking a highly motivated and relationship-driven Account Manager to become an integral part of our expanding team, bringing this new business Account Manager function in-house. This is a fantastic opportunity to take ownership of a national merchant customer base.

The Role:

You'll be at the forefront of our B2B operations, managing and growing accounts worth £7-8 million per year in sales. Based 5 days a week in our Basildon office, you will be part of a close-knit team of 4, collectively responsible for supporting 3 national merchants. Your core focus will be supporting the City Plumbing network and other national builders' merchants with their underfloor heating sales.

Key Responsibilities:

• Manage B2B relationships with everyday branches across national merchants, including City Plumbing, Travis Perkins, and Jewson.
• Design and sell underfloor heating systems for our merchants' end customers through inbound inquiries.
• Proactively hunt for new business by reaching out to new branches and sales colleagues within merchant groups when inbound calls slow down.
• Supply and negotiate with national and international merchants, establishing yourself as their go-to underfloor heating expert.

You:

• You must have prior account management experience and a track record of dealing with national or international merchants.
• Experience in the construction industry is strictly non-negotiable.
• A background in plumbing and heating is preferred, but not essential.
• You must be highly proactive and comfortable with outbound sales to hunt for new business.
• You will possess outstanding relationship management skills to build trust with everyday merchant branches.

Us:

The Underfloor Heating Store is a market-leading online retailer of electric and water underfloor heating systems and associated products direct to consumers. Our huge range of underfloor heating products means there's something for every project and every budget. As part of the Highbourne Group which proudly consists of City Plumbing, PTS, DHS, NSS, The Underfloor Heating Store, Plumbnation and Plumbworld, we're proud of our reputation for selling quality products to both trade and retail customers and we're super excited about our future! We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits:

• Monthly bonus, enhancements for on target earnings and over achiever incentives
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

#BelongWithUs

We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.