Account Handler

PIB Group Services Ltd.; City of Westminster; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Competitive holiday allowance

Death in Service benefit of x4 salary

Company pension scheme

Enhanced maternity and paternity leave

Job summary

PIB Group Services Ltd. in London is seeking an experienced Account Handler to join St Giles, part of PIB Group, handling a book of Property Insurance products and related classes.

You will acquire knowledge of products, service UK-based small to medium businesses, and manage renewals with accuracy, delivering excellent client service and compliance.

Qualifications

• Experience in UK insurance market.
• Experience in Property Insurance.
• High level of accuracy and attention to detail to support client service delivery.

Responsibilities

• Acquire and maintain knowledge of insurance products including Property Owners, Liabilities, Loss of Rent and more.
• Deal with small business clients and medium portfolios with book of premiums under £3,000,000.
• Handle renewals book of 400–600 and maintain relationships with customers.
• Develop strong relationships ensuring client satisfaction and compliance.

Skills

Client service

Administrative experience

Attention to detail

Regulatory knowledge

Job description

St Giles, part of PIB Group are a property insurance broker arranging cover for over £50 billion of UK assets each year and are on the lookout for an experienced Account Handler to join their growing team in London.

The role offers a base salary of up to £40,000 depending on experience.

What you’ll be doing:

• Acquire and maintain knowledge of Insurance products to include Property Owners, Various Liabilities, Loss of Rent, Engineering, Contract All Risks, Tradesman, Terrorism, Household, Offices, Shop Packages.
• Dealing with individual small business clients as well as medium sized portfolios, with an overall book of premiums under £3,000,000.
• Dealing with a book of renewals between 400-600.
• Develop and sustain effective working relationships with customers, ensuring complete customer satisfaction as is reasonably possible.

What we’re looking for:

• Experience of working within the UK insurance market and a good understanding of the role of regulation and compliance.
• Experience in Property Insurance.
• Client service and administrative experience, adhering to processes and systems with a high level of accuracy and attention to detail, to support client service delivery.

What You Will Get:

• Competitive holiday allowance with the annual option to buy additional days
• Death in Service benefit of x4 salary
• Company pension scheme
• Enhanced maternity and paternity leave packages

Why PIB Group?

PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be. We also value ambition and creative thinking.

Inclusion & Accessibility

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

We are a dynamic and diversified insurance intermediary group providing specialist insurance solutions across the UK market and Internationally.