Account Handler

PIB Group; Halifax; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Generous bonus structure

Close to town centre with good transit

Job summary

PIB Group in Halifax seeks a proactive Insurance Client Services Assistant to support client relationships, gather information and prepare quotations. Full training provided; previous insurance experience is not essential.

You will develop strong admin skills, use Microsoft Office, and contribute to delivering a professional, efficient service to clients while working in a supportive, growing team. As you progress, you will engage with insurers and clients, learn about commercial insurance

Qualifications

• Willingness to learn and build a career in insurance and client servicing.
• Strong administration skills with excellent accuracy, attention to detail, organisation and time management.

Responsibilities

• Determine and place suitable commercial insurance solutions, reviewing policy and client information.
• Deliver high-quality client service, advising on arrangements, handling queries efficiently, and keeping clients updated on market changes.
• Build and maintain strong relationships with clients, prospects, insurers and external specialists.
• Collaborate with colleagues to identify growth opportunities and manage risks.

Skills

Willingness to learn

Attention to detail

Organisational skills

Team player

Tools

Microsoft Office

Job description

Introduction

PIB Insurance Brokers, part of PIB Group, is a dynamic and growing insurance broker offering an excellent opportunity for someone to start/develop their career within financial services based in Halifax. In this role, you will manage and support client relationships by contacting clients, gathering information, preparing and arranging insurance quotations. You will play a key role in delivering a professional, efficient and friendly service to our clients. Previous insurance experience is not essential. Some office or administrative experience would be beneficial, and full training and support will be provided. Offering a annual salary between £25,000 to £30,000 depending on experience.

What you’ll be doing:

• Determine and place suitable, competitively priced commercial insurance solutions, reviewing policy and client information to ensure appropriate cover and terms.
• Deliver high-quality client service, advising on arrangements, handling queries efficiently, and keeping clients updated on relevant political, regulatory and market changes.
• Build and maintain strong relationships with clients, prospects, insurers and external specialists to maximise business opportunities and maintain a strong market profile.
• Collaborate with colleagues to identify growth opportunities, proactively manage risks and issues, and ensure remedial actions are taken where needed.

What we’re looking for:

• Willingness to learn and build a career in insurance and client servicing.
• Strong administration skills with excellent accuracy, attention to detail, organisation and time management, working effectively to agreed priorities.
• Confident communicator and team player, with an inquisitive nature and a passion for building strong relationships with clients and colleagues.
• Confident using Microsoft Office (Outlook, Word, Excel) and willing to learn new systems.

What You Will Get:

• The opportunity to work within a close-knit, successful team, where you will be supported in developing your skills and knowledge of the industry.
• A competitive salary and company benefits package.
• Generous bonus structure and development opportunities.
• A well-situated office near the town centre with great transport links close by.

Why PIB Group?

PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters. We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be. We also value ambition and creative thinking.

Inclusion & Accessibility

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law. If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to [e-mail]

About the Company

#LP We are a dynamic and diversified insurance intermediary group providing specialist insurance solutions across the UK market and Internationally.