Title: Account Executive Location: Dundee, Kirkcaldy or Perth
DC Thomson is hiring for a target-oriented Account Executive to join our Commercial Team covering West Fife, Perthshire and Stirlingshire. This is a hybrid role with anchor days in our Dundee (Meadowside), Fife (Kirkcaldy) or Perth offices. We own some of the country's best-loved and trusted media brands, from news, sport and business to entertainment, comics and puzzles, a leading genealogy platform and tech services business. As a family business, DC Thomson believes strongly in doing what we can to build a sustainable future for our customers, colleagues and shareholders.
Key responsibilities
- Achieving agreed revenue targets through effective management of new business and existing client opportunities.
- Building and maintaining a robust sales pipeline that consistently converts to revenue.
- Client retention and growth, delivering strong renewal, upsell and cross-sell performance.
- Disciplined use of CRM systems to support forecasting accuracy, performance management and insight sharing.
- Contributing to a high-performance sales culture, sharing learning and best practice across the portfolio.
The successful candidate will collaborate across a portfolio business model, sharing best practice, and continuously adapting sales approaches to maximise return for clients and revenue for the business.
Skills
- Applies structured sales methods to identify, progress and close opportunities; works towards defined targets; adapts approach based on customer needs.
- Builds and maintains effective working relationships with customers; manages expectations; identifies opportunities to deepen partnerships.
- Responds to customer needs, resolves issues promptly and ensures positive end-to-end experience.
- Maintains accurate and timely records in CRM systems to support decision-making and performance tracking.
- Communicates clearly with internal partners to align activity and outcomes.
Experience
- Previous experience using CRM systems
- Comfortable working effectively under pressure
- Able to work both individually and as part of a team with a shared goal
- Confident working to targets and achieving them
Behaviours that will help this role succeed
- Being More Curious Actively seeks to understand client businesses, market pressures and emerging opportunities.
- Uses data and feedback to refine sales approaches rather than relying on past methods.
- Experiment with Purpose Tests new propositions and sales techniques in a disciplined way, learning quickly from results.
- Shares insights on what works (and what doesn't) to improve collective performance.
- Owning the Outcomes Takes full accountability for revenue delivery, pipeline quality and customer experience.
- Manages time, territory and priorities proactively to stay focused on outcomes.
- Being More Collaborative Works openly with peers and specialists to deliver the best solution for clients.
- Contributes constructively to a portfolio sales model, sharing best practice and supporting others' success.
Closing date for applications: 27th October at 5pm