Account Executive

Bibby Line Group; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Days holiday & bank holidays

Hybrid working

Private healthcare

Company pension

Flexible benefits

Wellbeing centre access

Retail discounts

Job summary

Bibby Financial Services in Manchester is expanding, and we’re seeking an Account Executive to join the team. You’ll work in a supportive, collaborative environment with hybrid working and clear opportunities to progress your career.

If you enjoy building relationships, having proper conversations and bringing structure to something that could easily become messy, this role could be for you. You’ll manage a portfolio of debtors, ensure profitability and contribute to client service excellence.

Qualifications

• Customer service experience
• Commercial risk awareness
• Comfortable on the phone and handling high volume calls

Responsibilities

• Ensure the security and profitability of a portfolio of debtors through efficient Sales Ledger management
• Contact debtors in line with client confidentiality to provide information on balances
• Assess whether debts are collectible based on circumstances and precedents
• Research aged debt and prioritise follow-ups with high-risk debtors/clients
• Maintain regular contact with the relationship manager for seamless service
• Identify and escalate risks or opportunities within the portfolio to relevant parties
• Collect financial information from clients (PAYE, VAT, bank statements, management accounts)
• Allocate cash accurately to client sales ledgers using AQ and allocate cash through suspense when needed
• Process complex schedules using various methods to ensure timely and accurate entries in AQ
• Record all relevant information in client files

Skills

Customer service

Commercial risk awareness

Phone communication

Job description

Account Executive - Manchester: £,-£,pa plus Performance Bonus & Benefits.

Bibby Financial Services are growing, and we’re looking for an Account Executive to join our Manchester team. You’ll work in a supportive, collaborative environment, with the flexibility of hybrid working and clear opportunities to progress your career. If you enjoy building relationships, having proper conversations and bringing structure to something that could easily become messy; this one may be for you!

At Bibby Financial Services (BFS), we’ve been helping small and medium-sized businesses thrive and grow since 2. Working across 9 countries, we provide the funding and support that give our clients the confidence to take their next step, whether that’s expanding, innovating or breaking into new markets. We’re proud to be part of Bibby Line Group, a long-standing family business and one of the UK’s oldest independent companies

What you’ll be doing:

• Ensuring the security & profitability of a portfolio of debtors through efficient and effective Sales Ledger management
• Contacting debtors abiding by the confidentiality clauses of the client contract to provide them information regarding outstanding balances in their accountsDetermining whether contractual and non-contractual debts are not collectable based on a thorough understanding of the circumstances and historic precedents
• Conducting thorough research on aged/ageing debt and determine which ones can be followed up by prioritising high-risk debtors/clients
• Maintaining regular contact with the RM in relation to client contact to ensure seamless service
• Identifying and escalating possible risks or opportunities associated with their client and debtor portfolio to AETL or other the relevant parties within the business
• Collecting financial information from the client including PAYE, VAT, bank statements, Management accounts and aged creditors
• Utilising AQ to accurately and promptly allocate cash based on a thorough understanding of the contractual debt, to the clients sales ledger including the transfer of cash through suspense when appropriate
• Using a variety of methodologies to process complex schedules based on the type of debt ensuring that accurate and timely processing is captured on AQ
• Ensuring that all relevant and important information is recorded within the appropriate client files

Who are we looking for?

• Customer Service experience
• Commercial risk awarenessUsed to high volume calls & comfortable on the phone.Exceptionally high standards with meticulous attention to detail

What you’ll get in return:

• days’ holiday plus bank holidays, increasing with service, with buy/sell options
• Hybrid workingPrivate healthcare for you and your familyCompany pension scheme
• Flexible benefits (gym membership, tech, health assessments and more)
• Access to an online wellbeing centre
• Discounts with a wide range of retailers
• Plus, much more!