Account Executive

Bibby Financial Services Ltd; Manchester; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

25 days holiday

Hybrid working

Private healthcare

Company pension

Flexible benefits

Wellbeing centre

Retail discounts

Job summary

Bibby Financial Services in Manchester is hiring an Account Executive to join a supportive, collaborative team. The role offers hybrid working, clear progression opportunities, and a focus on building client relationships with structured processes to handle portfolios efficiently.

You'll manage debtors' ledgers, ensure profitability, and work with internal teams to escalate risks or opportunities. The package includes a performance bonus and benefits.

Qualifications

• Customer service experience
• Commercial risk awareness
• Experience with high volume calls & comfortable on the phone
• Exceptionally high standards with meticulous attention to detail

Responsibilities

• Ensure security and profitability of a portfolio through efficient Sales Ledger management
• Contact debtors while abiding by confidentiality; inform on outstanding balances
• Maintain regular contact with the RM to ensure seamless service
• Identify and escalate risks or opportunities with relevant parties
• Collect financial information from clients (PAYE, VAT, bank statements, management accounts)
• Allocate cash to client ledgers using AQ based on contractual debt
• Process complex schedules using AQ to ensure accurate processing
• Record all relevant information in client files

Skills

Customer service

Commercial risk awareness

High-volume calls

Attention to detail

Job description

Account Executive - Manchester: £26,000-£27,000pa plus Performance Bonus & Benefits.

Bibby Financial Services are growing, and we're looking for an Account Executive to join our Manchester team. You'll work in a supportive, collaborative environment, with the flexibility of hybrid working and clear opportunities to progress your career. If you enjoy building relationships, having proper conversations and bringing structure to something that could easily become messy; this one may be for you!

At Bibby Financial Services (BFS), we've been helping small and medium-sized businesses thrive and grow since 1982. Working across 9 countries, we provide the funding and support that give our clients the confidence to take their next step, whether that’s expanding, innovating or breaking into new markets. We're proud to be part of Bibby Line Group, a long-standing family business and one of the UK’s oldest independent companies

What you'll be doing:

• Ensuring the security & profitability of a portfolio of debtors through efficient and effective Sales Ledger management
• Contacting debtors abiding by the confidentiality clauses of the client contract to provide them information regarding outstanding balances in their accountsDetermining whether contractual and non-contractual debts are not collectable based on a thorough understanding of the circumstances and historic precedentsConducting thorough research on aged/ageing debt and determine which ones can be followed up by prioritising high-risk debtors/clients
• Maintaining regular contact with the RM in relation to client contact to ensure seamless service
• Identifying and escalating possible risks or opportunities associated with their client and debtor portfolio to AETL or other the relevant parties within the business
• Collecting financial information from the client including PAYE, VAT, bank statements, Management accounts and aged creditors
• Utilising AQ to accurately and promptly allocate cash based on a thorough understanding of the contractual debt, to the clients sales ledger including the transfer of cash through suspense when appropriate
• Using a variety of methodologies to process complex schedules based on the type of debt ensuring that accurate and timely processing is captured on AQ
• Ensuring that all relevant and important information is recorded within the appropriate client files

Who are we looking for?

• Customer Service experience
• Commercial risk awareness
• Experience with high volume calls & comfortable on the phone.
• Exceptionally high standards with meticulous attention to detail

What you'll get in return:

• 25 days' holiday plus bank holidays, increasing with service, with buy/sell options
• Hybrid working
• Private healthcare for you and your family
• Company pension scheme
• Flexible benefits (gym membership, tech, health assessments and more)
• Access to an online wellbeing centre
• Discounts with a wide range of retailers
• Plus, much more!

There's no place quite like BFS and we're proud of that. And it's all down to you - you make us the people with which every ambitious business loves to work which is highlighted through our values: We partner with customers for long term success, We redefine what's possible, We deliver what matters, when it matters and We support each other to be our best.

Please note: the closing date for this role is Monday 26th October 2026

We're absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the Recruitment process.